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    [LOGGED] pointer appear in full screen

    Troubleshooting and Bug Reports
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    • RIL
      RIL last edited by Woland

      Hi everyone! 

      I was wondering if anyone has experienced the following strange behavior related to the mouse pointer: when you go to "Full Screen" the pointer always appears until you move the mouse.

      The other situation is similar, using the User Actor Live Drawing from the add-ons page. In full screen, every time I release the shift key or press to generate a new stroke, the pointer appears. Does the same thing happen to you? Thanks a lot!

      ps: @woland, have you experienced this with User Actor Live Drawing?

      Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
      page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
      MacBook Pro 2015 High Sierra. Isadora 3.2
      MacBook Pro M3 Pro Sonoma. Isadora 4.1

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @RIL last edited by

        @ril

        Thanks for this report. I've been hunting this bug for a while but couldn't get a solid repro until I got some clues from your post. I've just logged five different ways to cause this issue so that we'll be able to fix it when we have time.

        In the meantime, my testing showed that, once you've hit Output > Show Stages, a reliable way to get the cursor to disappear and never reappear is to left-click and then move the cursor. In all five cases, once I did that, the cursor would not re-appear unless I did Output > Hide Stages then Output > Show Stages again.

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        RIL 1 Reply Last reply Reply Quote 1
        • RIL
          RIL @Woland last edited by

          @woland Thanks a lot...your work around solve it !!

          I'd like to take this opportunity to mention two more situations:

          - Have you noticed (or at least in my case) that if you draw quickly and furiously, certain glitches appear, like sharp lines that break or interrupt the stroke?

          - And the other thing: sometimes, with the same super-fast stroke intent, the pointer enlarges as if zoomed in (maybe it's a Mac system issue?)
          Thanks, Lucas.

          Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
          page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
          MacBook Pro 2015 High Sierra. Isadora 3.2
          MacBook Pro M3 Pro Sonoma. Isadora 4.1

          Woland 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @RIL last edited by

            @ril said:

            - Have you noticed (or at least in my case) that if you draw quickly and furiously, certain glitches appear, like sharp lines that break or interrupt the stroke?

             Yes, we're aware of that

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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