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    Isadora 3.2.6 Frame rate instability after 5 minutes of play time.

    Troubleshooting and Bug Reports
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    • ursullivision
      ursullivision last edited by

      I am having a very strange problem in Isadora 3.2.6. I have a simple patch to play 2 HD videos (I've tried ProRes, H265 and H264 and am playing from a Samsung T7 SSD) to 2 stages on 2 projectors. After exactly 5 minutes the frame rate drops from 25 to 23  or 24 fps causing the video to drop frames. I am using a MacbookPro M3 Pro with 18 GB RAM and Sonoma 14.6.1. The computer should have no problem playing 2 HD videos to 2 stages (and they play perfectly until 5 minutes in). If I hit a key on the keyboard or touch the touch pad the frame rate goes back up for another 5 minutes. I've turned off every setting in Mac Preferences that kicked in after 5 minutes as well as my autosave in Isadora but no luck.

      Does anyone have a suggestion as to what might be the culprit?

      Thanks,

      Ur

      Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @ursullivision last edited by

        @ursullivision
        I remember this issue coming up previously. It is something Mac is doing for power saving, and you're right there isn't any system setting to fix this. I don't know if we have worked around this in Isadora 4, but I believe the initial workaround was to programmatically 'wiggle' the mouse every couple minutes.
        Not very elegant, but it works.

        A quick search turns up a number of utilities for this purpose:

        • Mouse Jiggler
        • MacMouseJiggler
        • Jiggler
        • Computer Mouse Jiggler

        I haven't tested any of these.. some are free some cost a couple dollars.  

        Troikatronix Technical Support

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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        Woland ursullivision 2 Replies Last reply Reply Quote 0
        • Woland
          Woland Tech Staff @DusX last edited by Woland

          @dusx

          I believe the workaround is to change the Display Refresh setting in Isadora Preferences/Settings: 


          I cant remember if "Off", "Scaled", or "Full" solves it, but I believe one of these settings solves the issue.

          We're in communication with Apple about the problem, but progress has been slow.

          TroikaTronix Technical Support
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          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          ursullivision 1 Reply Last reply Reply Quote 1
          • ursullivision
            ursullivision @DusX last edited by

            @dusx

            Thanks! Mouse Jiggler worked for the show last night! Whew!

            Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

            1 Reply Last reply Reply Quote 0
            • ursullivision
              ursullivision @Woland last edited by

              @woland

              I'll try this out when I have some time to troubleshoot. Thanks!

              Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

              1 Reply Last reply Reply Quote 0
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