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    [ANSWERED] Isadora no longer starts after Windows 10 update

    Troubleshooting and Bug Reports
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    • Pascal
      Pascal last edited by Woland

      Hello,
      I have Isadora 2.6.10 with a key on Windows 10.
      I updated Windows and now Isadora won't start. I reinstalled Isadora and the key driver, but it still won't start. I don't understand.
      Can you help me?
      Kind regards

      http://lematrice.over-blog.com/

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Pascal last edited by

        @pascal

        As I replied to your support ticket:

        I just opened Isadora 2.6.1 on my Windows 11 machine and it appears to be working as expected. 
        Do you have third party plugins/FFGL effect etc installed? You might need to Hide anything like that from Isadora (rename the folders.. I generally add '_HIDE' to the foldername) That way the externals won't be loaded the next time you open Isadora. 
        You can also, try deleting your preferences file. It may be that something about your video config changed with the update, and this will reset things.
        You can find the preferences at: C:\Users[YourUserName]\AppData\Roaming\TroikaTronix

        Troikatronix Technical Support

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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        Pascal 1 Reply Last reply Reply Quote 0
        • Pascal
          Pascal @DusX last edited by

          I’m revisiting this post because I still haven’t found a solution, and I’ve done everything DusX told me to do… Isadora (2.6.10) won’t launch. I wonder if there might be an incompatibility with the Universal Audio audio driver? This has been happening ever since I installed it for a sound card.
          Thank you for your reply

          http://lematrice.over-blog.com/

          Woland 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @Pascal last edited by

            @pascal said:

            I wonder if there might be an incompatibility with the Universal Audio audio driver? This has been happening ever since I installed it for a sound card.

            Could be. Have you tried removing it?

            Just out of curiosity, could you download Isadora 4.1.3 and see if it launches? (Isadora 4 and Isadora 2 can be installed on the same computer without interfering with each other, and you can try launching Isadora 4 in demo mode, without a license, just to see if you have the same problem.)

            TroikaTronix Technical Support
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            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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