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    [KNOWN ISSUE WITH ISADORA 4.1.3 & macOS 26] Screen Capture actor Crashing Isadora 4.1.3

    Troubleshooting and Bug Reports
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    • Paz
      Paz Beta Tester last edited by Woland

      Hi Izzy community! 

      I make use of the Screen Capture actor quite a bit, but recently I've noticed the actor crashes Isadora as soon as it is added to a Scene, or alternatively when a Scene containing the actor is entered. Is anybody else experiencing this issue? Any ideas?

      Thank you Simon

      Simon Powell: Researching Emerging Technologies in Live Performance at University of the Arts London.
      Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 26.3 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 26.3 / Izzy v4.1.3 /// UK

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Paz last edited by

        @paz

        Have you dont any recent updates to your system? Are your system stats in your forum signature still correct?
        (Mac Studio M1 Max 32GB, 512GB SSD, macOS 26.3 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 26.3 / Izzy v4.1.3)

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        Paz 1 Reply Last reply Reply Quote 0
        • Paz
          Paz Beta Tester @DusX last edited by

          @dusx Hey Ryan, thank you for getting back to me. Yes, my current set up is as my signature.

          Simon

          Simon Powell: Researching Emerging Technologies in Live Performance at University of the Arts London.
          Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 26.3 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 26.3 / Izzy v4.1.3 /// UK

          Woland 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @Paz last edited by Woland

            @paz

            This is a known issue with the Screen Capture actor on the newest version of macOS. I've added this to that bug report.

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            Paz 1 Reply Last reply Reply Quote 0
            • Paz
              Paz Beta Tester @Woland last edited by

              @woland Thank you for update.

              Simon Powell: Researching Emerging Technologies in Live Performance at University of the Arts London.
              Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 26.3 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 26.3 / Izzy v4.1.3 /// UK

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