• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    Audio lagging

    Troubleshooting and Bug Reports
    4
    5
    61
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      jrhooker last edited by

      Hi all,

      I'm having some issues with audio lagging.

      I'm exporting video out from Premiere Pro and it looks great in quicktime, but when I bring it into Isadora the audio and video are no longer synced. 

      I'm running a brand new Mac Studio with NOTHING on it, so I can't imagine its a processing problem. But I'm sort of at a loss. 

      Isadora 4.1.3 (ARM) with a Apple M3 Ultra running Tahoe 26 and 96 GB memory. 

      Anybody have any suggestions about what's going wrong here.

      Thanks,

      Jake

      Izzy 3. | OSX 10.14.6| MacBook Pro (15-inch, 20 19) | 2.3 GHz Intel Core i9 | 32 GB 2400 MHz DDR4 | Radeon Pro 560X 4 GB | Intel UHD Graphics 630 1536 MB

      Skulpture Woland 2 Replies Last reply Reply Quote 0
      • Skulpture
        Skulpture Izzy Guru @jrhooker last edited by

        @jrhooker what video file type and codec?

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
        RIG 2: Laptop MSI Vector 16 HX AI: Windows 11, Intel Ultra 9. RTX5070ti, 32G RAM (DDR5 6000htz), NVME M.2 SSD.
        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

        1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff @jrhooker last edited by

          @jrhooker

          Try exporting it as each of the following:

          1. hap.mov
          2. h264.mp4
          3. apr.mov

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          J 1 Reply Last reply Reply Quote 0
          • J
            jrhooker @Woland last edited by

            Thanks @Skulpture and @Woland 

            After exporting several different file and codec combos, I realized that it was actually (maybe) a lag in my hdmi extender, which is old and not HDBaseT. I don't do a lot of this kind of content, so the lag was just much more evident...close ups of actors faces so the audio and video were just out of sync because of the lag. 

            Or at least that's my current theory. I ordered some new HDBaseT extenders and I'm hoping that will solve the problem. But I am using QT/Hap Alpha for the record. 

            Thanks, as always!

            Jake

            Izzy 3. | OSX 10.14.6| MacBook Pro (15-inch, 20 19) | 2.3 GHz Intel Core i9 | 32 GB 2400 MHz DDR4 | Radeon Pro 560X 4 GB | Intel UHD Graphics 630 1536 MB

            DusX 1 Reply Last reply Reply Quote 1
            • DusX
              DusX Tech Staff @jrhooker last edited by

              @jrhooker said:

              that's my current theory

               Can you run a test without the adapters, just a direct connection to a Display?

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

              1 Reply Last reply Reply Quote 0
              • First post
                Last post