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    Troubleshooting and Bug Reports
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    • J
      jrhooker last edited by

      I'm having an emergency. I have a whole show file that maybe has been corrupted by some bad files. I have a step back version but it's a whole day of work. The files that gave me error message are just jpgs which seems really strange...I've never had that happen before...is it usual. I also have one video file that seemed to be corrupt but when I removed it, nothing changed. The effect of all this was that the video feed was advancing, but the scenes in isadora weren't. So I was seeing something projected that was not on screen...and that seemed bizarre. And then the engine basically just froze. They're finishing a run (dress rehearsal) so I can't problem solve right now...but once I get my computer back can anyone suggest order of steps to quickly solve this problem. Do I need to step all the way back to the previous day's file?

      Thanks

      Izzy 3. | OSX 10.14.6| MacBook Pro (15-inch, 20 19) | 2.3 GHz Intel Core i9 | 32 GB 2400 MHz DDR4 | Radeon Pro 560X 4 GB | Intel UHD Graphics 630 1536 MB

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