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    [ANSWERED] Problem with VSTs

    Troubleshooting and Bug Reports
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    • T
      theuhleese last edited by Woland

      Hi friends, Isadora does not like my VSTs and keeps crashing when I try to open it. I have tried following the instructions here but there is no file called "com.troikatronix.isadora.vst3-plugins.json" in my Preferences folder (Macintosh HD / Library / Preferences). I also tried deleting Isadora, resetting my computer, and reinstalling it. I cannot open Isadora at all at this point and every time I try to, it scans my VSTs for a while then says "Isadora USB quit unexpectedly." I would greatly appreciate any advice on how to fix this!

      T Woland 2 Replies Last reply Reply Quote 0
      • T
        theuhleese @theuhleese last edited by

        @theuhleese said:

        Hi friends, Isadora does not like my VSTs and keeps crashing when I try to open it. I have tried following the instructions here but there is no file called "com.troikatronix.isadora.vst3-plugins.json" in my Preferences folder (Macintosh HD / Library / Preferences). I also tried deleting Isadora, resetting my computer, and reinstalling it. I cannot open Isadora at all at this point and every time I try to, it scans my VSTs for a while then says "Isadora USB quit unexpectedly." I would greatly appreciate any advice on how to fix this!

         P.S. In case this is helpful, I did earlier successfully follow the instructions to delete the preferences .json, in order to force a rescan of the VSTs (because I had to cancel it when I first installed Izzy). That seemed to work fine & Izzy said some of my VSTs worked & others were invalid. But now the application doesn't open at all!

        DusX 1 Reply Last reply Reply Quote 0
        • DusX
          DusX Izzy Guru @theuhleese last edited by

          @theuhleese

          Please open a support request using the link in my signature. We are likely going to need to look more deeply at the specific VSTs you have.

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          • Woland
            Woland Tech Staff @theuhleese last edited by

            @theuhleese said:

            there is no file called "com.troikatronix.isadora.vst3-plugins.json" in my Preferences folder (Macintosh HD / Library / Preferences)

            You need to go to Mac HD/Users/[YOUR USERNAME]/Library/Preferences 

            Apple, in their infinite wisdom, has both of the following and they're completely different:

            ✅Mac HD/Users/[YOUR USERNAME]/Library/Preferences 

            ❌Mac HD/Library/Preferences 

            TroikaTronix Technical Support
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