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    Movie Player Bug 2.0.5, OSX 10.6.8, 720P footage

    Troubleshooting and Bug Reports
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    • DusX
      DusX Tech Staff last edited by

      @ursullivision

      Please submit a bugreport, and one of use will follow up to see if we can reproduce the problem.
      http://troikatronix.com/support/isadora/

      Troikatronix Technical Support

      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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      • ursullivision
        ursullivision last edited by

        Done.

        Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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        • ursullivision
          ursullivision last edited by

          @DusX,

          Hi, could you reproduce this strange behavior?

          Thanks,

          Eric

          Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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          • DusX
            DusX Tech Staff last edited by

            @ursullivision

            this issue has not been reproduced on OSX 10.9 or 10.10 and is awaiting further testing on older versions.
            You will receive an update if any further information is required.
            Since it seems to be related to older OSX versions, I would suggest to update Quicktime or AV foundation (if available for your os version) since these will be the components most likely to have changed.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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            • mark
              mark last edited by

              Dear @ursullivan,

              I know this is report is old, but I'm going through the forum today after having been consumed by my programming chores. I've alerted the team we need to look at this again and find out what's going on. If you have already submitted a bug report, we'll act on that. But if not, it would be great if you could submit one.
              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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              • ursullivision
                ursullivision last edited by

                @ Mark,

                i did submit the report a while ago.

                Thanks,

                Eric

                Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                • DusX
                  DusX Tech Staff last edited by

                  @mark, I found it.
                  Ticket #2392143

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                  • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                  • ursullivision
                    ursullivision last edited by

                    Sorry guys, but I have to ask.  Could you reproduce this?  I tried again yesterday and had the same results.  I am advancing through the movies in the movieplayer, not using scenes.

                    Thanks for any info,

                    Eric

                    Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                    • mark
                      mark last edited by

                      Dear @ursullivan,

                      I just wrote you through the ticket system. Please respond to my question and I'll try to repro the behavior.
                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                      • ursullivision
                        ursullivision last edited by

                        Hi All,

                        I just found the problem.  Any movie file with a name with quotes in it would load but not play (and would not allow the next file to play either).

                        Removing all " " symbols from my QT names solved the problem!

                        Just happened that the 5th file in my list always had quotes in the name.

                        Sometimes the problem is totally other than what one thinks...

                        Thanks for your help,

                        Eric

                        Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                        • mark
                          mark last edited by

                          Dear Eric,

                          Yes, I just found the same. But this is definitely a bug and needs to be fixed for the next release.
                          Working on it right now.
                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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