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    Movie Player Bug 2.0.5, OSX 10.6.8, 720P footage

    Troubleshooting and Bug Reports
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    • ursullivision
      ursullivision last edited by

      Done.

      Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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      • ursullivision
        ursullivision last edited by

        @DusX,

        Hi, could you reproduce this strange behavior?

        Thanks,

        Eric

        Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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        • DusX
          DusX Tech Staff last edited by

          @ursullivision

          this issue has not been reproduced on OSX 10.9 or 10.10 and is awaiting further testing on older versions.
          You will receive an update if any further information is required.
          Since it seems to be related to older OSX versions, I would suggest to update Quicktime or AV foundation (if available for your os version) since these will be the components most likely to have changed.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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          • mark
            mark last edited by

            Dear @ursullivan,

            I know this is report is old, but I'm going through the forum today after having been consumed by my programming chores. I've alerted the team we need to look at this again and find out what's going on. If you have already submitted a bug report, we'll act on that. But if not, it would be great if you could submit one.
            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • ursullivision
              ursullivision last edited by

              @ Mark,

              i did submit the report a while ago.

              Thanks,

              Eric

              Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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              • DusX
                DusX Tech Staff last edited by

                @mark, I found it.
                Ticket #2392143

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                • ursullivision
                  ursullivision last edited by

                  Sorry guys, but I have to ask.  Could you reproduce this?  I tried again yesterday and had the same results.  I am advancing through the movies in the movieplayer, not using scenes.

                  Thanks for any info,

                  Eric

                  Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                  • mark
                    mark last edited by

                    Dear @ursullivan,

                    I just wrote you through the ticket system. Please respond to my question and I'll try to repro the behavior.
                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • ursullivision
                      ursullivision last edited by

                      Hi All,

                      I just found the problem.  Any movie file with a name with quotes in it would load but not play (and would not allow the next file to play either).

                      Removing all " " symbols from my QT names solved the problem!

                      Just happened that the 5th file in my list always had quotes in the name.

                      Sometimes the problem is totally other than what one thinks...

                      Thanks for your help,

                      Eric

                      Isadora 3.2.6 / Macbookpro M3 / Mac OS 14.6.1 / 18 GB RAM / external SSD

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                      • mark
                        mark last edited by

                        Dear Eric,

                        Yes, I just found the same. But this is definitely a bug and needs to be fixed for the next release.
                        Working on it right now.
                        Best Wishes,
                        Mark

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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