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    Possible IzzyMap Bug

    Troubleshooting and Bug Reports
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    • Michel
      Michel Izzy Guru last edited by

      @Woland

      This is difficult to find out without sitting infront of the computer itself. So I need a few screenshots that I can get a better overview.
      So please upload following screenshots:

      Isadora Preferences: Video tab and Stage tab

      Projector actors and the 2 Mapping Windows

      Best Michel

      Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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      • Woland
        Woland Tech Staff last edited by

        @Skulpture The projectors are Optoma W316ST DLPs. They belong to the company, and were purchased last year. They are connected to the computer via a 100' VGA and a VGA-to-Thunderbolt adapter each.

        @Michel I have attached screen shots. The videos that are going to be played from these projectors are 1366 x 768, which is why that resolution appears in a few places (Video Tab, Stage Tab, Mapping Windows). I used a 1920 x 1080 test image while mapping because it has the same aspect ratio and because I could not find a good 1366 x 768 test image. In regards to mapping, at first I was using a composite on both the input and the output and doing the tweaking mostly on the output. I then tried using a rectangle instead, and making the changes in the input instead, but got the same results, (the mapping did not stay put when things changed). I've also notice that the mapping doesn't distort when it becomes off. It stays the same shape, one image just becomes translated either left or right. With this in mind, I tried just adjusting the horizontal and vertical inputs on the projector actor itself to align the two images, as they were already the same shape but one was just translated, and it seemed like it fixed the problem. I tried it last night, but when I came back this morning the image was off again. It may be that I just have to use global values to tweak all of my projector actors' vertical and horizontal values before every rehearsal/show.

        e6640e-screen-shot-2015-12-14-at-9.33.17-am.png 9eea5d-screen-shot-2015-12-14-at-9.33.36-am.png 5c6caa-screen-shot-2015-12-14-at-9.34.21-am.png 011127-screen-shot-2015-12-14-at-9.35.54-am.png cfa882-screen-shot-2015-12-14-at-9.36.30-am.png

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        • m_theater
          m_theater last edited by

          @Woland,

          i made the experience that the projector "calibrates" the vga input every time you switch them on
          the "calibration" is a kind of finding the first pixel of information and adjusting the phase etc settings
          thats why you should have this projector settings in your vga input and not with a dvi connection
          you could try to send a full white image (like a white desktop background) and turning on the projectors
          so they "see" the whole 1366 x 768 picture
          best clemens

          avk4.net

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          • Michel
            Michel Izzy Guru last edited by

            @Woland

            What @m_theater says could be a very good hint to find the problem, how to get exactly the same settings every time. One thing you can try to hit some kind of auto image (does the optomo provide something like that?) with the test image in fullscreen.

            Best Michel

            Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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            • jhoepffner
              jhoepffner last edited by

              Hello,

              I had the same problem for a video installation in Avignon some years ago, with Optima…
              Yes, the beamer try to scale the available image at startup, my way to turn around was first launch computer with Isadora sending a full white image, then start the beamers and later send the patch with mapped images. It was done automatically and worked for a month.
              Jacques

              Jacques Hoepffner http://hoepffner.info
              GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
              MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
              MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
              MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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              • Woland
                Woland Tech Staff last edited by

                @m_theater @Michel @jhoepffner
                Thank you very much! Sending the full-sized, unmapped, white image first, then powering up the projectors, then sending the patch with the mapped images solved the problem completely.

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                • Skulpture
                  Skulpture Izzy Guru last edited by

                  Im glad this works but don't understand why this is happening in the first place.

                  Graham Thorne | www.grahamthorne.co.uk
                  RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                  RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                  RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                  • jhoepffner
                    jhoepffner last edited by

                    @Skulpture

                    It's because this sort of beamer is intended for office usage, so it try to optimize the incoming image.

                    Jacques Hoepffner http://hoepffner.info
                    GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                    MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                    MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                    MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                    • dbini
                      dbini last edited by

                      these beamers also have a re-sync button on the remote.

                      John Collingswood
                      taikabox.com
                      2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
                      plus an old iMac and assorted Mac Minis for installations

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                      • Woland
                        Woland Tech Staff last edited by

                        @dbini Thanks, I actually had not noticed that.

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                        • DusX
                          DusX Tech Staff last edited by

                          I'm glad you got this sorted. I am making note of this important piece of information. It's sure to help many others. Including myself ;)

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