• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    Possible Picture Player Bug? Picture player not outputting

    Troubleshooting and Bug Reports
    6
    12
    3624
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      AshChristopher Beta Silver last edited by

      Isadora 2.2.2

      Macpro 6 core and Macbookpro Retina 
      1 Reply Last reply Reply Quote 0
      • DusX
        DusX Izzy Guru last edited by

        @AshChristopher

        I am able to reproduce this issue on my machine with your file.
        Please create a support ticket (link in my signature) and I will do my best to find the cause of this for you.

        🎛️ TroikaTronix Professional Services
        https://troikatronix.com/professional-services

        🎫 Support Tickets
        https://support.troikatronix.com/support/tickets/new

        💻 Add-ons
        https://troikatronix.com/add-ons/?u=dusx

        🧪 GitHub Projects
        https://github.com/rwebber

        🖥️ Win11 | i7 | RTX 4070 | 32GB RAM | Ontario, Canada

        1 Reply Last reply Reply Quote 0
        • A
          AshChristopher Beta Silver last edited by

          Great.  I will make the ticket.  We have a theory it might have coincided with a recent addition of a "preload scene" actor.

          1 Reply Last reply Reply Quote 0
          • A
            AshChristopher Beta Silver last edited by

            We have a workaround where we are changing all of the stills to one frame movies.

            1 Reply Last reply Reply Quote 0
            • DusX
              DusX Izzy Guru last edited by

              @mark

              Can you take a look at the attached izzy file.
              Simply link the mov's to any mov, and the png's to any png.
              Check any scene with picture players, and you will see that there is no output.
              Additionally, if you import a picture, and try to drag and drop it to the scene, no output.
              It appears the file is corrupt in some way. I am able to reproduce the Issue on PC, where AshChristopher is experiencing it on Mac.
              very strange.

              🎛️ TroikaTronix Professional Services
              https://troikatronix.com/professional-services

              🎫 Support Tickets
              https://support.troikatronix.com/support/tickets/new

              💻 Add-ons
              https://troikatronix.com/add-ons/?u=dusx

              🧪 GitHub Projects
              https://github.com/rwebber

              🖥️ Win11 | i7 | RTX 4070 | 32GB RAM | Ontario, Canada

              1 Reply Last reply Reply Quote 0
              • Mikhail
                Mikhail last edited by

                Maybe I had a same problem on my PC and found that large-size(more then ~2000x2000) pictures cause picture player to stop working correctly. It can't load new pictures and doesn't produce any gpu-stream. So each time I have to check all pictures for size, and then down scale all large-size images. Maybe it is same issue on Mac. Just my assumption.

                Win7, i7(SkyWell), 16GB RAM, SSD, nvidia GTX 1070, Isadora 2.5

                1 Reply Last reply Reply Quote 0
                • bonemap
                  bonemap Izzy Guru last edited by

                  I am also having trouble with PicturePlayer not working as expected after resizing projector output, from a single projector to a four projector (2x2) blend with 200% zoom on each.

                  http://bonemap.com | Australia
                  Izzy STD 4.1.3 | USB 4.1.3 | + Beta
                  MBP 14” 2022 M2 16GB | 26.1 Tahoe
                  Mac Studio 2023 M2 Ultra 128GB | 26.1 Tahoe
                  Mac Mini 2025 M4 Pro 64GB | 26.1 Tahoe
                  MBP 16” 2026 M5 Max 128GB | 26.5 Tahoe

                  A range of deployable older Macs

                  1 Reply Last reply Reply Quote 0
                  • DusX
                    DusX Izzy Guru last edited by

                    Please submit a bug report. It will be especially helpfull if you can supply a isadora file that demonstrates the problem. The link is in my signature.

                    🎛️ TroikaTronix Professional Services
                    https://troikatronix.com/professional-services

                    🎫 Support Tickets
                    https://support.troikatronix.com/support/tickets/new

                    💻 Add-ons
                    https://troikatronix.com/add-ons/?u=dusx

                    🧪 GitHub Projects
                    https://github.com/rwebber

                    🖥️ Win11 | i7 | RTX 4070 | 32GB RAM | Ontario, Canada

                    1 Reply Last reply Reply Quote 0
                    • W
                      wassarts last edited by

                      hi,

                      was this ever resolved? I have the exact same issue.

                      iMac retina
                      3.6GHZ i7
                      32GB 2400 Ram
                      Radeon Pro 560 4GB
                      Izzy version - Latest

                      1 Reply Last reply Reply Quote 0
                      • DusX
                        DusX Izzy Guru last edited by

                        Are you experiencing this issue?
                        If so please submit a bug report (link in my signature) and we can look into it right away.

                        🎛️ TroikaTronix Professional Services
                        https://troikatronix.com/professional-services

                        🎫 Support Tickets
                        https://support.troikatronix.com/support/tickets/new

                        💻 Add-ons
                        https://troikatronix.com/add-ons/?u=dusx

                        🧪 GitHub Projects
                        https://github.com/rwebber

                        🖥️ Win11 | i7 | RTX 4070 | 32GB RAM | Ontario, Canada

                        1 Reply Last reply Reply Quote 0
                        • mark
                          mark last edited by

                          Dear @DusX & @AshChristopher,

                          I'm sorry that I did not see this earlier. But the problem is simple: the file has YUV Mode enabled in the file you attached. (We really need to remove this from Isadora, as it is no longer viable.)
                          You shouldn't be using YUV mode with v2.0.
                           If you turn of YUV mode (**File > Disable YUV) **the PNGs immediately loaded as expected for me.
                          Could that be the case for you too @wassarts?
                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post