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    isadora crashes on startup

    Troubleshooting and Bug Reports
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    • Juriaan
      Juriaan Tech Staff last edited by

      if that still doesnt work then share your crashlogs.

      Isadora 3.1.1, Dell XPS 17 9710, Windows 10
      Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
      Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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      • camilozk
        camilozk last edited by

        ups. didnt know that


        will try with an older version

        i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
        i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
        AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

        mark 1 Reply Last reply Reply Quote 0
        • camilozk
          camilozk last edited by

          it got tricky. I opened 2.2.2 but cannot use my patch because my user actors are already updated to a newer version...

          i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
          i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
          AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

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          • camilozk
            camilozk last edited by

            and 2.5.2 also crashes on startup

            is installing windows 10 the only solution I have?

            i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
            i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
            AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

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            • Michel
              Michel Izzy Guru @Juriaan last edited by Michel

              @juriaan @camilozk 

              As far as I know Isadora 2.6.1 also works on Windows7, but (<-- does not) | the support policy says that we can only offer support for Windows 10 and above (https://support.troikatronix.c...).

              And why, why, why do people update before a show? Besides that, because I am not on Windows I cannot help you with your problem, maybe @DusX can have a look at it.

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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              • camilozk
                camilozk last edited by

                well... lets see if somebody has something to contribute to the fact that 2.6.1 doesnt run before I have to install windows 10, or that my user actors are already too new for 2.2.2

                and regarding your question on why people update before a show. well, there are thousands of reasons why, like "my computer fell to the bathtub and I need to use my older, windows 7 computer". that is one of the reasons.

                wishing for a solution, leo.-

                i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
                i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
                AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

                DusX 1 Reply Last reply Reply Quote 1
                • DusX
                  DusX Tech Staff @camilozk last edited by

                  @camilozk

                  Win 7 is not tested, and by all recent accounts does not run.

                   I think installing win 10 is your best option, as it is well tested. 

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                  • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                  1 Reply Last reply Reply Quote 1
                  • Woland
                    Woland Tech Staff last edited by

                    @camilozk 

                    If you absolutely cannot update to Windows 10, then there's always the Hail Mary tactic:

                    Post on your social media asking if anyone you know can lend you a computer in time for tomorrow's show.

                    Best wishes,

                    Woland

                    TroikaTronix Technical Support
                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                    • mark
                      mark @camilozk last edited by

                      @camilozk

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                      • camilozk
                        camilozk last edited by

                        @mark 

                        I see you started a reply but appears to be just the quotation of my user. 

                        I am about to re-write the patch in 2.2.2. Installating win 10 is not an option. not today

                        i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
                        i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
                        AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

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