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    Can't capture camera to disk with blackmagic intensity shuttle driver

    Troubleshooting and Bug Reports
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    • DusX
      DusX Tech Staff last edited by

      Have you tested thru the Blackmagic software? 
      The settings need to match exactly, this can be a little more detailed in setup than other 'QuickTime' options.

      What is your capture source?
      What platform are you on?
      What version of Isadora?

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      W 1 Reply Last reply Reply Quote 0
      • W
        webmammuth @DusX last edited by

        @DusX

        Thank you for you answer.

        Thru the black magic software, it is Ok. It captures well.

        What I'd like to do is capture with stages mapping on, what I do under the camera will then implement my video creation : ex using a pen to highlight objects on a wall.

        Thru Isadora, it's ok with apple driver (who detects blackmagic).

        I'm macosX Sierra. mac book retina 15p, I7, nvidia 750m. Capture source : HV30 1920*108050i, Blackmagic intensity shuttle USB3. Isadora 2.5.1.

        DusX 1 Reply Last reply Reply Quote 0
        • DusX
          DusX Tech Staff @webmammuth last edited by

          @webmammuth

          I ask about the source because capturing from my canon dslr t3i the output changes between the preview and record mode.

          Preview mode has overlays while record mode does not, unfortunately the driver doesn't adapt.

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          • Videosmith
            Videosmith last edited by

            I am having the same problem, trying it with two setups:

            setup A :

            • Intensity Shuttle usb
            • MAC book pro retina mid 2014
            • OS Yosemite  10.10.5
            • Isadora 2.6.1

            outcome:

            • shows both APPLE and BLACKMAGIC drivers
            • APPLE driver has some black magic options (eg Blackmagic 1080i50 8bit etc), as well as usual Facetime camera
            • will provide a live video input through both drivers
            • WILL capture camera to disk using APPLE driver
            • WILL NOT capture camera to disk using BLACKMAGIC driver

            setup B :

            • Intensity Pro card
            • MAC Pro pro 2 x 2.4 quad core Intel Xeon
            • ATI Radeon HD 5770 1024MB
            • OS El Capitan 10.11.6
            • Isadora 2.6.1
            • USB2 inputs (so cant use my Intensity Shuttle)

            outcome:

            • shows only BLACKMAGIC drivers
            • will provide a live video input through the BLACKMAGIC driver
            • WILL NOT capture camera to disk using BLACKMAGIC driver

            any insiught appreciated!

            Sam Meech - artist and videosmith - hello@smeech.co.uk | @videosmithery
            MacBook Pro (Retina, 13-inch, Mid 2014 - OS 10.13.6 Hi Sierra)

            1 Reply Last reply Reply Quote 0
            • Woland
              Woland Tech Staff @webmammuth last edited by Woland

              @Videosmith 

              Have you tried *every* individual Blackmagic setting ? As @DusX said, it needs to match exactly but it can change between preview and capture and depending on the device. Try selecting each Blackmagic setting and see if one of them works.

              Another idea for a workaround (screenshot and Patch below):


              >>>ISADORA PATCH<<<

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              Videosmith 1 Reply Last reply Reply Quote 0
              • Videosmith
                Videosmith @Woland last edited by

                @woland @DusX - apologies, I should have clarified - I'm not using a DSLR, just a sony handycam. But I think the same challenge still applies - how to capture to disk in izzy, via BM hdmi, using the blackmagic driver. (And also, why does the Apple driver not show BM options for the Intensity Pro?)


                That said, I will double check every BM setting. Usually there is only one anyway that provides a live feed.

                I like your workaround! Sadly though I also need to capture the audio at the same time.

                thanks again for your help

                Sam Meech - artist and videosmith - hello@smeech.co.uk | @videosmithery
                MacBook Pro (Retina, 13-inch, Mid 2014 - OS 10.13.6 Hi Sierra)

                Fred 1 Reply Last reply Reply Quote 0
                • Fred
                  Fred @Videosmith last edited by

                  @videosmith First determine exaclt what your output is, youcan do this fast by pluggining into a modern LCD, usually they will show you the input format, like 1080p25 or whatever the camera is outputting (often this is not the same as the recording mode). Use that info to select the correct Blackmagic setting, each of the settings in the blackmagic capture represent a single resolution and refresh rate, you need to know this, it does not automatically select it for you.

                  Some resolutions that the blackmagic can use are not listed by the apple drivers, that is one of the reasons we have the choice, for example the 25p resolutions available to the BM capture drivers are not seen by the apple drivers. Trust that Isadora will show you the resolutions available to each system. It is up to you to know what resolution you camera is outputting and some manufacturers (of consumer and prosumer) are not clear on this, the BM gear is aimed at a different market and requires you have some info about your capture source.

                  http://www.fredrodrigues.net/
                  https://github.com/fred-dev
                  OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                  Videosmith 1 Reply Last reply Reply Quote 0
                  • M
                    mwasser last edited by

                    I’ll add that I usually use Blackmagic Media Express to get the video input settings - with the device selected, it should show the resolution and framerate it’s capturing at near the bottom of the window.

                    Blackmagic’s Desktop Video Setup is supposed to do this too, but I find that it lies frequently. 

                    Win 10, i5 4690K, 16gb RAM, GTX 970

                    1 Reply Last reply Reply Quote 0
                    • Videosmith
                      Videosmith @Fred last edited by Woland

                      @fred thankyou for this - I realise that you have to match the correct input format.  I've previously been using @mwasser's suggestion of using Blackmagic Media Express to get the settings.

                      I am able to get a live feed into izzy. My objective is to use the CAPTURE CAMERA TO DISK actor, to record a clip to the hard drive, for playback in another scene. However, this only appears to be possible using the Apple driver, not the Blackmagic driver.

                      To compound things, on the install machine at the museum, it can't see any live feed available through the Apple drivers :S


                      I know we must be missing something simple...

                      Sam Meech - artist and videosmith - hello@smeech.co.uk | @videosmithery
                      MacBook Pro (Retina, 13-inch, Mid 2014 - OS 10.13.6 Hi Sierra)

                      DusX 2 Replies Last reply Reply Quote 0
                      • DusX
                        DusX Tech Staff @Videosmith last edited by

                        @videosmith

                        I will run some tests, but are you able to use 'capture stage to disk' as a work around?

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                        • DusX
                          DusX Tech Staff @Videosmith last edited by

                          @Videosmith 

                          I have reproduced the issue. There is a problem recording the camera when the BlackMagic driver is being used.

                          I am able to record when using the Apple driver.

                          If possible use the Apple driver, or use the 'Record Stage to Movie' function (this works with either driver).

                          I am entering the bug report, so that this can be fixed for an upcoming release.

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                          Videosmith 1 Reply Last reply Reply Quote 1
                          • Videosmith
                            Videosmith @DusX last edited by

                            @dusx unfortunately I can't use capture stage to disk as I need to also capture the sound.


                            An odd thing - I can capture using the Apple driver on my laptop (see above), but the Mac Pro at the museum cannot even see the camera using Apple. We have now bought an intensity shuttle but no joy. I have tried adding all my quicktime components to their machine, but still no joy.

                            :S

                            Sam Meech - artist and videosmith - hello@smeech.co.uk | @videosmithery
                            MacBook Pro (Retina, 13-inch, Mid 2014 - OS 10.13.6 Hi Sierra)

                            Michel DusX 2 Replies Last reply Reply Quote 0
                            • Michel
                              Michel Izzy Guru @Videosmith last edited by

                              @videosmith

                              As far as I know Isadora does not record sound at all. What I did use is soundflower and send video and sound to the syphon recorder that captures video and sound. So you route video to syphon and the sound to soundflower and set the sources you want to record in the syphon recorder.

                              Best Michel

                              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                              Videosmith 1 Reply Last reply Reply Quote 0
                              • Woland
                                Woland Tech Staff last edited by

                                I think Soundflower is now defunct, isn't it? I've started using iShowU Audio Capture successfully.


                                Best wishes, 

                                Woland

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                                Michel 1 Reply Last reply Reply Quote 0
                                • DusX
                                  DusX Tech Staff @Videosmith last edited by

                                  @videosmith
                                  The codecs not showing up under Apple, is a Quicktime registration issue I believe.
                                  I would uninstall all BM software on the machine where the options are not listed and reinstall it, hopefully updating the quicktime driver in the process.

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                                  Videosmith Fred 3 Replies Last reply Reply Quote 0
                                  • Michel
                                    Michel Izzy Guru @Woland last edited by

                                    @woland

                                    Just tried it on Sierra and it works.

                                    Best Michel

                                    Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                                    • Videosmith
                                      Videosmith @DusX last edited by

                                      @dusxthanks for the tips

                                      Sam Meech - artist and videosmith - hello@smeech.co.uk | @videosmithery
                                      MacBook Pro (Retina, 13-inch, Mid 2014 - OS 10.13.6 Hi Sierra)

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                                      • Videosmith
                                        Videosmith @Michel last edited by

                                        @michel I can usually capture camera to disk (both audio and video as one file). I know capture stage to disk does not include sound though.

                                        Sam Meech - artist and videosmith - hello@smeech.co.uk | @videosmithery
                                        MacBook Pro (Retina, 13-inch, Mid 2014 - OS 10.13.6 Hi Sierra)

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                                        • Fred
                                          Fred @DusX last edited by

                                          @dusx did you also test this on windows. I gave it a go and capture camera does not work. The capture driver still says apple or blackmagic (pretty sure it is using direct show on windows), just a bit messy. Capture settings are flaky as hell and many combos give crashes with blackmagic hardware and non blackmagic driver (this combo did give a capture camera to disk for a few seconds once, but I could not get it back, and blackmagic driver and capture camera to disk straight up does not work). Codec settings seem not to stick. Seems like the capture camera stuff with blackmagic hardware is a mess/not tested before distribution.

                                          http://www.fredrodrigues.net/
                                          https://github.com/fred-dev
                                          OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                                          Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                                          mark_m 1 Reply Last reply Reply Quote 0
                                          • Videosmith
                                            Videosmith @DusX last edited by

                                            @dusx this worked! thankyou so much. I can now see the camera using the Apple driver on the Mac Pro, and so capture to disk using this.

                                            I also installed Quicktime player 7 on the machine at the same time, and upgraded to Pro with my serial, so it could have been a factor. However, I think ultimately it was your advice to deinstall and reinstall the Blackmagic Desktop software.

                                            thankyou!

                                            Sam Meech - artist and videosmith - hello@smeech.co.uk | @videosmithery
                                            MacBook Pro (Retina, 13-inch, Mid 2014 - OS 10.13.6 Hi Sierra)

                                            DusX 1 Reply Last reply Reply Quote 0
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