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    Stage Preview Blank

    Troubleshooting and Bug Reports
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    • K
      Kduece last edited by

      Hi all,

      For some reason mid-show on my last project my Stage Preview window stopped working. It was after we were already in the theater and the majority of the programming was done, so it wasn't a huge deal. But now I'm onto my next project and encountering the same thing, which means I can't pre-program at all and I really have to. Started from a blank project, with a basic picture player/projector set up and still nothing. Really have no idea what's happening here. Help!

      bonemap 1 Reply Last reply Reply Quote 0
      • bonemap
        bonemap Izzy Guru @Kduece last edited by

        @kduece

        Hi,

        I am not sure if this describes the same case situation for you because your account appears to suggest something different. Previous settings remain in the Stage Setup panel and in this example the corner pins would need to be reset to '0' (right/top) to enable the display. In effect the video output to the 'Stage Preview' can be occluded by over manipulation of the Corner Points and previous adjusted settings stick at a program level. 

        Best wishes,

        Bonemap

        http://bonemap.com | Australia
        Izzy STD 4.2 | USB 3.6 | + Beta
        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
        Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
        A range of deployable older Macs

        1 Reply Last reply Reply Quote 0
        • K
          Kduece last edited by

          Thanks @bonemap, but all corners are at default.

          bonemap 1 Reply Last reply Reply Quote 0
          • bonemap
            bonemap Izzy Guru @Kduece last edited by

            @kduece

            Hi,

            If the problem is not within the manipulation of the default settings of Isadora, then It can help to include information about your computer specs, OS, Isadora type and version so that the tech team can begin to assist.

            best wishes

            bonemap

            http://bonemap.com | Australia
            Izzy STD 4.2 | USB 3.6 | + Beta
            MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
            Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
            A range of deployable older Macs

            1 Reply Last reply Reply Quote 0
            • Juriaan
              Juriaan Tech Staff last edited by

              Hi there,


              The first step is resetting your Isadora Preferences, the Isadora tech team has a few files that do this automatically for you.

              Isadora 3.1.1, Dell XPS 17 9710, Windows 10
              Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
              Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

              1 Reply Last reply Reply Quote 2
              • DusX
                DusX Tech Staff last edited by

                As Mentioned (delete preferences): https://support.troikatronix.c...
                This will at least ensure defaults are reset.

                Troikatronix Technical Support

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