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    MacBook Pro 2018 Video Output Issue

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    • cam3LD
      cam3LD last edited by

      When connecting a Macbook Pro to an FX4 or TVone style distro box it works fine. For those who aren’t familiar these are boxes that work very similarly to a TripleHead but the arrangement can be modified and you can chain them. 

      I’ve found that plugging one of these devices work fine, but after a reboot or a reseat, I lose connection and have been told this has something to do with HDCP. Further, I’ve found that plugging in multiple boxes to a single macbook causes the second box to constantly flash. This doesn’t occur on a trashcan though so I’m wondering if there’s something crazy happening with the firmware or video card.

      I’m sending out two channels of 4k each. Any ideas on what the problem is? I suspect this will be a problem in the future if I want to plug multiple projectors in natively.

      Re: [Usb-c on MacBook Pro 2017. How many video output?](/topic/3387/usb-c-on-macbook-pro-2017-how-many-video-output)

      //\\

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      • Woland
        Woland Tech Staff last edited by

        Do you experience this issue with other software, or just Isadora? If this issue is present even without Isadora in the mix then the issue has something to do with your specific setup and I'm not quite sure what to tell you...

        Also, how many displays are you looking to drive total? 

        Does anyone around have a similar or identical hardware that could try to reproduce this issue?

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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        • Woland
          Woland Tech Staff last edited by

          @cam3LD 

          Just wanted to check in and see how you're doing on this.

          Best wishes,

          Woland

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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