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    [ANSWERED] Strange Crashes​

    Hardware
    crash
    4
    9
    1975
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    • craigw
      craigw last edited by Woland


      Hi, my Mac Pro running High Sierra 10.13.6 crashes while running Izzy 3.06 almost within 15 minutes after launching. Today I opened a blank new file with nothing built yet.

      May be hardware problem, I'm not sure.

      I'll attach some docs. It looks like I can only attach one doc at a time.

      Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

      Michel 1 Reply Last reply Reply Quote 0
      • Michel
        Michel Izzy Guru @craigw last edited by

        @craigw

        Please upgrade to version 3.0.7. Read the post from @mark https://community.troikatronix...

        Best Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

        1 Reply Last reply Reply Quote 0
        • craigw
          craigw last edited by

          Copy, Thanks

          Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

          1 Reply Last reply Reply Quote 0
          • craigw
            craigw last edited by

            Hmm, I updated to 3.0.7 and just had a blackout for about 1-2 seconds on all the video monitor outputs(GUI and Stages) and then everything is back to normal. I've been seeing this for a month or so now, I think it's only when I'm running Isadora, but I'm not sure.

            Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

            Michel mark 2 Replies Last reply Reply Quote 0
            • Michel
              Michel Izzy Guru @craigw last edited by

              @craigw

              The only thing I can think of is that somehow the connection to an attached display/projector was lost for a few seconds (I sometimes have this with certain Acer projectors), in this case you would see this on all connected displays and also on the laptop. If this is not the case please submit a ticket. https://support.troikatronix.c...

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

              1 Reply Last reply Reply Quote 1
              • mark
                mark @craigw last edited by

                @craigw said:

                Hmm, I updated to 3.0.7 and just had a blackout for about 1-2 seconds on all the video monitor outputs(GUI and Stages) and then everything is back to normal.

                 Keep us updated on this behavior.

                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                1 Reply Last reply Reply Quote 0
                • craigw
                  craigw last edited by

                  Ok,

                  It doesn't happen often enough to quickly track it down.

                  Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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                  • Woland
                    Woland Tech Staff last edited by

                    @craigw said:

                    Mac Pro

                     Trash can, right? Not a customized (old guard) cheese-grater?

                    TroikaTronix Technical Support
                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                    • craigw
                      craigw last edited by

                      Yes, Trash can.

                      Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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