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    Updating the Intel Realsense D435 Firmware

    How To... ?
    realsense d435 firmware mac realsense d435
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    • mark
      mark @mark last edited by mark


      Dear All,

      I've updated the first post in this thread with instructions on updating the firmware for the Intel Realsense on macOS and Windows.

      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      1 Reply Last reply Reply Quote 0
      • Safety Catch TV
        Safety Catch TV last edited by

        Hi Mark and everyone 

        Garth here - just looking at getting one of these - my Kinects aren't working any more. Is it a case of choosing which we want to use? The 415 / 435 or 435i? They seem to have slightly different functions, depth and width etc. Sorry if I missed this. Really looking forward to playing with one of these. Thanks

        Garth Williams
        garth@safetycatch.net

        MacBook Pro Retina 15' 2015
        OS Big Sur 11.5.2
        16 GB 1600 Mhz DDR3 Ram
        Intel Iris Pro 1536 MB Graphics

        mark 1 Reply Last reply Reply Quote 0
        • mark
          mark @Safety Catch TV last edited by mark

          @safetycatch said:

          Garth here - just looking at getting one of these - my Kinects aren't working any more. Is it a case of choosing which we want to use? The 415 / 435 or 435i? They seem to have slightly different functions, depth and width etc. Sorry if I missed this. Really looking forward to playing with one of these. Thanks

          Well, if you're aiming to do skeleton tracking, I would not choose the Intel Realsense yet. It is less reliable at getting a skeleton than the Kinect v1, Kinect v2 and the Orbbec Astra. (There is a setting that makes it work much better, but it was causing our tracker to crash.) I would say that if you want something brand new, get the Orbbec Astra.

          That said, you want the Intel Realsense D435. That's the one we've tested with.

          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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          • Safety Catch TV
            Safety Catch TV last edited by

            Thanks Mark. And for the speedy response. I may have some use for the Skeleton tracker so that is good to know. Though I am keen on the enhanced depth range, I see the Orbecc is better for this too though. But am I right remembering a limitation you spoke about at Werkstatt 2019 about the Orbecc Astra in another way? To do with Mac OS update? Or their firmware - that they wouldn't be supported in future for Mac or something? Sorry I can't find this reference in my notes and it may be outdated by new developments. Many thanks

            Garth Williams
            garth@safetycatch.net

            MacBook Pro Retina 15' 2015
            OS Big Sur 11.5.2
            16 GB 1600 Mhz DDR3 Ram
            Intel Iris Pro 1536 MB Graphics

            mark 1 Reply Last reply Reply Quote 0
            • mark
              mark @Safety Catch TV last edited by

              @safetycatch said:

              But am I right remembering a limitation you spoke about at Werkstatt 2019 about the Orbecc Astra in another way? To do with Mac OS update? Or their firmware - that they wouldn't be supported in future for Mac or something?

               Well, I think the new models of cameras that are not the Astra won't work with the SDK I'm using. To be sure, ask them if the camera you're buying is compatible with the AstraSDK-0.5.0-darwin SDK.

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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              • Safety Catch TV
                Safety Catch TV last edited by

                Great. Thanks Mark 

                Garth Williams
                garth@safetycatch.net

                MacBook Pro Retina 15' 2015
                OS Big Sur 11.5.2
                16 GB 1600 Mhz DDR3 Ram
                Intel Iris Pro 1536 MB Graphics

                1 Reply Last reply Reply Quote 0
                • macjunkee
                  macjunkee last edited by

                  I was successful with the update. Thank you for the tool and for your terrific Guru sessions, Mark! Have been learning so much, and especially enjoyed session #13 about depth cameras. I appreciate the RealSense cameras over the somewhat cumbersome Kinect cameras, the fact that RealSense cameras seem to communicate so well with Windows' Realsense Viewer, and that Isadora can operate on Windows . . .

                  That said, has anybody had success culling depth data from RealSense Viewer in Windows 10, and able to use it realtime in Isadora?

                  If so, can anyone point me in the right direction how to take advantage of the depth qualities and compactness the RealSense cameras seem to offer?

                  I think there is a way to get Isadora to communicate with other apps on the same computer, but not even sure how to begin pulling appropriate data.

                  I'm using Realsense Viewer 2.81 and Isadora 3.0.7 on Windows 10 Home, version 1903, with 8GB RAM on an Asus Intel Core i5 (7th Generation).

                  Thanks,

                  Christian Michaels.

                  San Diego, CA

                  nandada 1 Reply Last reply Reply Quote 0
                  • nandada
                    nandada @macjunkee last edited by

                    Hi Mark and all,

                    When I run the script on my Mac for my Realsense 435 the first thing it asks me is whether I have installed the update from the Intel website. If I click no it takes me to the Intel Website where there is an incomprehensible maze of instructions and scripts and GitHub links. #oldperson. I'm confused. The instructions above seem to say I don't need to download anything from Intel just follow the Read Me instructions-yet when I run the script it takes me to the Intel site where nothing very clear is apparent. Any help you or anyone else can give would be much appreciated. THANKS FOR ALL YOU DO

                    Fernanda | Isadora 3.0.7 USB Key | Isadora 2.6.1 USB Key
                    MacBook Pro (Retina, 15-inch, Mid 2014) | 2.8 GHz Intel Core i7 | 16 GB 1600 MHz DDR3 | NVIDIA GeForce GT 750M 2048 MB | Intel Iris Pro 1536 MB

                    DusX 1 Reply Last reply Reply Quote 0
                    • DusX
                      DusX Tech Staff @nandada last edited by

                      @nandada

                      You need to download the latest BIN file from Intel.

                      Today, that is version 5.12.5

                      The newest is listed at the top of the list. Click the link for the BIN file, and download it.
                      Once you have this file you can tell the Script where this BIN file is located (by selecting it in FInder).

                      NOTE: I have run into another issue with an Integrity warning related to 'rs-fw-update'.
                      This is causing the install to fail on Catalina.

                      Troikatronix Technical Support

                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                      nandada 1 Reply Last reply Reply Quote 0
                      • nandada
                        nandada @DusX last edited by

                        @dusx Is there a link for that? Or is it the same site the script takes us to? 

                        Fernanda | Isadora 3.0.7 USB Key | Isadora 2.6.1 USB Key
                        MacBook Pro (Retina, 15-inch, Mid 2014) | 2.8 GHz Intel Core i7 | 16 GB 1600 MHz DDR3 | NVIDIA GeForce GT 750M 2048 MB | Intel Iris Pro 1536 MB

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                        • nandada
                          nandada last edited by

                          Hi Mark, I'm hoping someone there can rescue me from the vortex of futility #oldperson  I downloaded the latest bin from Intel as DustX advised and as the script prompted me. This is the error message I got. I'm in over my head with this. Thanks for all you do-

                          dyld: lazy symbol binding failed: Symbol not found: ____chkstk_darwin
                            Referenced from: /Volumes/macos-realsense-updater/RealSense Firmware Update Tool/rs-fw-update (which was built for Mac OS X 10.15)
                            Expected in: /usr/lib/libSystem.B.dylib

                          dyld: Symbol not found: ____chkstk_darwin
                            Referenced from: /Volumes/macos-realsense-updater/RealSense Firmware Update Tool/rs-fw-update (which was built for Mac OS X 10.15)
                            Expected in: /usr/lib/libSystem.B.dylib

                          Fernanda | Isadora 3.0.7 USB Key | Isadora 2.6.1 USB Key
                          MacBook Pro (Retina, 15-inch, Mid 2014) | 2.8 GHz Intel Core i7 | 16 GB 1600 MHz DDR3 | NVIDIA GeForce GT 750M 2048 MB | Intel Iris Pro 1536 MB

                          mark 1 Reply Last reply Reply Quote 0
                          • mark
                            mark @nandada last edited by

                            @nandada

                            OK, I've recompiled the updater and created an installer so that it should run on any version of macOS from Yosemite (10.10) to Catalina (10.15) without issue. I hope this will prevent the library errors you got. I've also created a notarized installer to prevent problems running this on Catalina.

                            By the way: your signature line doesn't indicate what version of macOS you are using. Please update your signature so I'll know which version of macOS you're using as this is critical information for a case like yours.

                            See the original post at the top for the link to the new updater.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            1 Reply Last reply Reply Quote 2
                            • W
                              wllm last edited by

                              Hi all,

                              It seem I have done all the steps: install the latest firmware on the D435, install the openNI Tracker plugins, then I run through the tutorial but nothings happen. No images at all. Did I miss something ?

                              For the record I installed the firmware 5.12.7.100

                              MBP mid 2015

                              13'

                              8g RAM

                              OS Catalina 10.15.3

                              Macbook pro - M1 Max - 32G RAM - Monterrey 12.3.1

                              Woland 1 Reply Last reply Reply Quote 0
                              • Woland
                                Woland Tech Staff @wllm last edited by

                                @wllm

                                Did you follow the instructions in the "masquerade.txt" file?

                                Also, please put your computer info in your signature (it'll make it easier to help you and also you won't have to type out your computer specs on each post)

                                Best wishes,

                                Woland

                                TroikaTronix Technical Support
                                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                W 1 Reply Last reply Reply Quote 0
                                • W
                                  wllm @Woland last edited by

                                  @woland

                                  Thanks for the quick reply !

                                  I just did follow the instructions (oopsi didn't see that one!) but still, I have the same result. Nothing happens, no image or visible sign of activity whatsoever.

                                  Will

                                  Macbook pro - M1 Max - 32G RAM - Monterrey 12.3.1

                                  mark 1 Reply Last reply Reply Quote 0
                                  • mark
                                    mark @wllm last edited by

                                    @wllm said:

                                    I just did follow the instructions (oopsi didn't see that one!) but still, I have the same result. Nothing happens, no image or visible sign of activity whatsoever.

                                     I just installed the same firmware, opened Isadora and added an OpenNI Tracker, and I had a depth image without any issues.

                                    This is with an Intel Realsense D435 (make sure you have that model) and the following software:

                                    1) macOS Catalina 10.15.6
                                    2) OpenNI Tracker 0.9.8b2 -- available on our plugins page.
                                    3) Intel Realsense Firmware (from file Signed_Image_UVC_5_12_7_100.bin)

                                    Does that match your setup?

                                    Best Wishes,
                                    Mark

                                    Media Artist & Creator of Isadora
                                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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