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    Updating the Intel Realsense D435 Firmware

    How To... ?
    realsense d435 firmware mac realsense d435
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    • mark
      mark @Safety Catch TV last edited by

      @safetycatch said:

      But am I right remembering a limitation you spoke about at Werkstatt 2019 about the Orbecc Astra in another way? To do with Mac OS update? Or their firmware - that they wouldn't be supported in future for Mac or something?

       Well, I think the new models of cameras that are not the Astra won't work with the SDK I'm using. To be sure, ask them if the camera you're buying is compatible with the AstraSDK-0.5.0-darwin SDK.

      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      1 Reply Last reply Reply Quote 0
      • Safety Catch TV
        Safety Catch TV last edited by

        Great. Thanks Mark 

        Garth Williams
        garth@safetycatch.net

        MacBook Pro Retina 15' 2015
        OS Big Sur 11.5.2
        16 GB 1600 Mhz DDR3 Ram
        Intel Iris Pro 1536 MB Graphics

        1 Reply Last reply Reply Quote 0
        • macjunkee
          macjunkee last edited by

          I was successful with the update. Thank you for the tool and for your terrific Guru sessions, Mark! Have been learning so much, and especially enjoyed session #13 about depth cameras. I appreciate the RealSense cameras over the somewhat cumbersome Kinect cameras, the fact that RealSense cameras seem to communicate so well with Windows' Realsense Viewer, and that Isadora can operate on Windows . . .

          That said, has anybody had success culling depth data from RealSense Viewer in Windows 10, and able to use it realtime in Isadora?

          If so, can anyone point me in the right direction how to take advantage of the depth qualities and compactness the RealSense cameras seem to offer?

          I think there is a way to get Isadora to communicate with other apps on the same computer, but not even sure how to begin pulling appropriate data.

          I'm using Realsense Viewer 2.81 and Isadora 3.0.7 on Windows 10 Home, version 1903, with 8GB RAM on an Asus Intel Core i5 (7th Generation).

          Thanks,

          Christian Michaels.

          San Diego, CA

          nandada 1 Reply Last reply Reply Quote 0
          • nandada
            nandada @macjunkee last edited by

            Hi Mark and all,

            When I run the script on my Mac for my Realsense 435 the first thing it asks me is whether I have installed the update from the Intel website. If I click no it takes me to the Intel Website where there is an incomprehensible maze of instructions and scripts and GitHub links. #oldperson. I'm confused. The instructions above seem to say I don't need to download anything from Intel just follow the Read Me instructions-yet when I run the script it takes me to the Intel site where nothing very clear is apparent. Any help you or anyone else can give would be much appreciated. THANKS FOR ALL YOU DO

            Fernanda | Isadora 3.0.7 USB Key | Isadora 2.6.1 USB Key
            MacBook Pro (Retina, 15-inch, Mid 2014) | 2.8 GHz Intel Core i7 | 16 GB 1600 MHz DDR3 | NVIDIA GeForce GT 750M 2048 MB | Intel Iris Pro 1536 MB

            DusX 1 Reply Last reply Reply Quote 0
            • DusX
              DusX Tech Staff @nandada last edited by

              @nandada

              You need to download the latest BIN file from Intel.

              Today, that is version 5.12.5

              The newest is listed at the top of the list. Click the link for the BIN file, and download it.
              Once you have this file you can tell the Script where this BIN file is located (by selecting it in FInder).

              NOTE: I have run into another issue with an Integrity warning related to 'rs-fw-update'.
              This is causing the install to fail on Catalina.

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

              nandada 1 Reply Last reply Reply Quote 0
              • nandada
                nandada @DusX last edited by

                @dusx Is there a link for that? Or is it the same site the script takes us to? 

                Fernanda | Isadora 3.0.7 USB Key | Isadora 2.6.1 USB Key
                MacBook Pro (Retina, 15-inch, Mid 2014) | 2.8 GHz Intel Core i7 | 16 GB 1600 MHz DDR3 | NVIDIA GeForce GT 750M 2048 MB | Intel Iris Pro 1536 MB

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                • nandada
                  nandada last edited by

                  Hi Mark, I'm hoping someone there can rescue me from the vortex of futility #oldperson  I downloaded the latest bin from Intel as DustX advised and as the script prompted me. This is the error message I got. I'm in over my head with this. Thanks for all you do-

                  dyld: lazy symbol binding failed: Symbol not found: ____chkstk_darwin
                    Referenced from: /Volumes/macos-realsense-updater/RealSense Firmware Update Tool/rs-fw-update (which was built for Mac OS X 10.15)
                    Expected in: /usr/lib/libSystem.B.dylib

                  dyld: Symbol not found: ____chkstk_darwin
                    Referenced from: /Volumes/macos-realsense-updater/RealSense Firmware Update Tool/rs-fw-update (which was built for Mac OS X 10.15)
                    Expected in: /usr/lib/libSystem.B.dylib

                  Fernanda | Isadora 3.0.7 USB Key | Isadora 2.6.1 USB Key
                  MacBook Pro (Retina, 15-inch, Mid 2014) | 2.8 GHz Intel Core i7 | 16 GB 1600 MHz DDR3 | NVIDIA GeForce GT 750M 2048 MB | Intel Iris Pro 1536 MB

                  mark 1 Reply Last reply Reply Quote 0
                  • mark
                    mark @nandada last edited by

                    @nandada

                    OK, I've recompiled the updater and created an installer so that it should run on any version of macOS from Yosemite (10.10) to Catalina (10.15) without issue. I hope this will prevent the library errors you got. I've also created a notarized installer to prevent problems running this on Catalina.

                    By the way: your signature line doesn't indicate what version of macOS you are using. Please update your signature so I'll know which version of macOS you're using as this is critical information for a case like yours.

                    See the original post at the top for the link to the new updater.

                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                    1 Reply Last reply Reply Quote 2
                    • W
                      wllm last edited by

                      Hi all,

                      It seem I have done all the steps: install the latest firmware on the D435, install the openNI Tracker plugins, then I run through the tutorial but nothings happen. No images at all. Did I miss something ?

                      For the record I installed the firmware 5.12.7.100

                      MBP mid 2015

                      13'

                      8g RAM

                      OS Catalina 10.15.3

                      Macbook pro - M1 Max - 32G RAM - Monterrey 12.3.1

                      Woland 1 Reply Last reply Reply Quote 0
                      • Woland
                        Woland Tech Staff @wllm last edited by

                        @wllm

                        Did you follow the instructions in the "masquerade.txt" file?

                        Also, please put your computer info in your signature (it'll make it easier to help you and also you won't have to type out your computer specs on each post)

                        Best wishes,

                        Woland

                        TroikaTronix Technical Support
                        New Support Ticket: https://support.troikatronix.com/support/tickets/new
                        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                        W 1 Reply Last reply Reply Quote 0
                        • W
                          wllm @Woland last edited by

                          @woland

                          Thanks for the quick reply !

                          I just did follow the instructions (oopsi didn't see that one!) but still, I have the same result. Nothing happens, no image or visible sign of activity whatsoever.

                          Will

                          Macbook pro - M1 Max - 32G RAM - Monterrey 12.3.1

                          mark 1 Reply Last reply Reply Quote 0
                          • mark
                            mark @wllm last edited by

                            @wllm said:

                            I just did follow the instructions (oopsi didn't see that one!) but still, I have the same result. Nothing happens, no image or visible sign of activity whatsoever.

                             I just installed the same firmware, opened Isadora and added an OpenNI Tracker, and I had a depth image without any issues.

                            This is with an Intel Realsense D435 (make sure you have that model) and the following software:

                            1) macOS Catalina 10.15.6
                            2) OpenNI Tracker 0.9.8b2 -- available on our plugins page.
                            3) Intel Realsense Firmware (from file Signed_Image_UVC_5_12_7_100.bin)

                            Does that match your setup?

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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