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    PJLink Troubleshooting

    How To... ?
    networking control pjlink optoma projector
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    • M
      Maki @Juriaan last edited by

      @juriaan @Woland

      Ok, no worries! We install on August 29th, it'd be amazing to have a solution by then but we'll manage if it's later than that. The actual launch will be mid September.

      I'd love to try the alternative PJLINK actor, where can I find it?

      Cheers!

      Isadora 3.0.7 | Mac / Win

      Woland 2 Replies Last reply Reply Quote 1
      • Woland
        Woland Tech Staff @Maki last edited by Woland

        @maki said:

        I'd love to try the alternative PJLINK actor, where can I find it?

         I think this is it

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        Juriaan 1 Reply Last reply Reply Quote 2
        • Juriaan
          Juriaan Tech Staff @Woland last edited by

          @woland

          I think you are right ;)

          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

          1 Reply Last reply Reply Quote 1
          • Woland
            Woland Tech Staff @Maki last edited by

            @maki said:

            We install on August 29th, it'd be amazing to have a solution by then

             Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            M mark 2 Replies Last reply Reply Quote 0
            • M
              Maki @Woland last edited by

              @woland

              Ok, no worries! In the meantime I used @Juriaan 's plugin. It works as a temporary fix. Thank you!

              Isadora 3.0.7 | Mac / Win

              Juriaan 1 Reply Last reply Reply Quote 1
              • Juriaan
                Juriaan Tech Staff @Maki last edited by

                @maki

                Great to hear that it works for you :)

                Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                1 Reply Last reply Reply Quote 2
                • mark
                  mark @Woland last edited by

                  @woland said:

                   Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                   The updated plugin (v0.9.5) for both Macintosh and Windows is now available on our plugins page.

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  1 Reply Last reply Reply Quote 1
                  • EdJoynson
                    EdJoynson last edited by

                    Hi Guys, 

                    We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                    Thanks

                    Ed

                    Ed
                    Razer 15, i7 - 9750H, 16gb, 500gb m.2 SSD ,Windows 10.
                    Surface Pro 5, i7-7660U, 16gb, 1tb SSD, Windows 10.

                    Woland Juriaan mark 4 Replies Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff @EdJoynson last edited by

                      @edjoynson

                      We'll look into it, but if all else fails, please take a look at @Juriaan's custom solution here: https://community.troikatronix.com/topic/5264/updated-tutorial-control-your-projector-using-pjlink

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      1 Reply Last reply Reply Quote 0
                      • Juriaan
                        Juriaan Tech Staff @EdJoynson last edited by

                        @edjoynson

                        Hi there ! Could you let us know what does not work about the new plugin ?

                        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                        1 Reply Last reply Reply Quote 0
                        • mark
                          mark @EdJoynson last edited by

                          @edjoynson said:

                          We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                           I think this is my bad. I don't the the v0.9.5 version got compiled for Windows.

                          Please try this download and report back to let me know if it works or doesn't work.

                          send-pjlink-v0.9.5.zip

                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                          1 Reply Last reply Reply Quote 0
                          • mark
                            mark @EdJoynson last edited by

                            @edjoynson @DusX @Woalnd and All,

                            I did not increment the version number of the Windows plugin supplied above. If the build above solves the problem according to @EdJoynson then I will increment the version number for both Mac and Windows versions to ensure everyone knows they've got the working version.

                            So please confirm if the above download (send-pjlink-v0.9.5.zip) solves the issue for you.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            1 Reply Last reply Reply Quote 0
                            • EdJoynson
                              EdJoynson last edited by

                              Hi Mark, 

                              Yes this version appears to fix the issue and is working, thank you for you quick and speedy reply! Its much appreciated.

                              Ed

                              Ed
                              Razer 15, i7 - 9750H, 16gb, 500gb m.2 SSD ,Windows 10.
                              Surface Pro 5, i7-7660U, 16gb, 1tb SSD, Windows 10.

                              mark 1 Reply Last reply Reply Quote 1
                              • mark
                                mark @EdJoynson last edited by

                                @edjoynson said:

                                Yes this version appears to fix the issue and is working, thank you for you quick and speedy reply! Its much appreciated.

                                 Woohoo! I'll update the version number to v0.9.6 to make sure everyone knows if they have this fix. Thanks for the reply to let me know.

                                Best Wishes,
                                Mark

                                Media Artist & Creator of Isadora
                                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                1 Reply Last reply Reply Quote 1
                                • mark
                                  mark last edited by

                                  Dear All,

                                  In case you didn't notice, Send PJLink v0.9.6 is on the plugins page. It fixes the problem for Windows users found above.

                                  Best Wishes,
                                  Mark

                                  Media Artist & Creator of Isadora
                                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                  1 Reply Last reply Reply Quote 1
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