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    PJLink Troubleshooting

    How To... ?
    networking control pjlink optoma projector
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    • mark
      mark @iink last edited by

      @iink said:

      No problem. Thx for your help! 

       OK. Hopefully this will solve it. This is still with the log enabled. Once we prove it works, I'll remove that.

      send-pjlink-mac-debug-output-v3.zip

      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      iink 1 Reply Last reply Reply Quote 1
      • iink
        iink @mark last edited by

        @mark

        Well done! Works. I could turn the Optoma on/off 

        Process 0x7feb5c28dd20: cmd '%1POWR' - param = '1'
        get host name
        create socket
        connect to socket
        wait for connection response
        received initial response: >>>pjlink 0
        <<<
        STARTUP SUCCESS
        send pjlink command = %1POWR 1
        wait for response
        received response: >>>%1powr=OK
        <<<
        ensure response starts with %1
        check that response command matches sent command
        shutdown socket
        close socket
        close socket err = 0

        Isadora 3.0.7
        MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
        2,6 GHz Dual-Core Intel Core i5
        8 GB 1600 MHz DDR3

        M 1 Reply Last reply Reply Quote 1
        • M
          Maki @iink last edited by

          @mark @iink

          I'm back from some time off the grid, it's wonderful to see the problem has been resolved in the meantime! Heartfelt thanks! Isadora rocks, the software and the people behind it!

          Would it be possible to get a version of the plugin with the log disabled, and also a Windows version? Our final piece will run on Windows. 

          We'll make sure to post images + video of the piece as soon as it's up. It's a permanent interactive public art installation in the 6th district in Vienna.

          Thank you!

          Isadora 3.0.7 | Mac / Win

          Woland Juriaan 2 Replies Last reply Reply Quote 1
          • Woland
            Woland Tech Staff @Maki last edited by

            @maki

            Mark's going to be unavailable for a little while, but I'll bring this up to him as soon as he's back.

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            1 Reply Last reply Reply Quote 0
            • Juriaan
              Juriaan Tech Staff @Maki last edited by

              @maki

              Hi there Maki, I also created a custom PJLINK actor that can be found for Isadora 2.6.1. It still works for Isadora 3, and that way you may still use PJLINK if we don't hear back from Mark in time.

              Could you let me know what your timeframe is that you need a solution ?

              Cheers!

              Isadora 3.1.1, Dell XPS 17 9710, Windows 10
              Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
              Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

              M 1 Reply Last reply Reply Quote 1
              • M
                Maki @Juriaan last edited by

                @juriaan @Woland

                Ok, no worries! We install on August 29th, it'd be amazing to have a solution by then but we'll manage if it's later than that. The actual launch will be mid September.

                I'd love to try the alternative PJLINK actor, where can I find it?

                Cheers!

                Isadora 3.0.7 | Mac / Win

                Woland 2 Replies Last reply Reply Quote 1
                • Woland
                  Woland Tech Staff @Maki last edited by Woland

                  @maki said:

                  I'd love to try the alternative PJLINK actor, where can I find it?

                   I think this is it

                  TroikaTronix Technical Support
                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
                  Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                  Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                  Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                  Juriaan 1 Reply Last reply Reply Quote 2
                  • Juriaan
                    Juriaan Tech Staff @Woland last edited by

                    @woland

                    I think you are right ;)

                    Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                    Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                    Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                    1 Reply Last reply Reply Quote 1
                    • Woland
                      Woland Tech Staff @Maki last edited by

                      @maki said:

                      We install on August 29th, it'd be amazing to have a solution by then

                       Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      M mark 2 Replies Last reply Reply Quote 0
                      • M
                        Maki @Woland last edited by

                        @woland

                        Ok, no worries! In the meantime I used @Juriaan 's plugin. It works as a temporary fix. Thank you!

                        Isadora 3.0.7 | Mac / Win

                        Juriaan 1 Reply Last reply Reply Quote 1
                        • Juriaan
                          Juriaan Tech Staff @Maki last edited by

                          @maki

                          Great to hear that it works for you :)

                          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                          1 Reply Last reply Reply Quote 2
                          • mark
                            mark @Woland last edited by

                            @woland said:

                             Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                             The updated plugin (v0.9.5) for both Macintosh and Windows is now available on our plugins page.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            1 Reply Last reply Reply Quote 1
                            • EdJoynson
                              EdJoynson last edited by

                              Hi Guys, 

                              We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                              Thanks

                              Ed

                              Ed
                              Razer 15, i7 - 9750H, 16gb, 500gb m.2 SSD ,Windows 10.
                              Surface Pro 5, i7-7660U, 16gb, 1tb SSD, Windows 10.

                              Woland Juriaan mark 4 Replies Last reply Reply Quote 0
                              • Woland
                                Woland Tech Staff @EdJoynson last edited by

                                @edjoynson

                                We'll look into it, but if all else fails, please take a look at @Juriaan's custom solution here: https://community.troikatronix.com/topic/5264/updated-tutorial-control-your-projector-using-pjlink

                                TroikaTronix Technical Support
                                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                1 Reply Last reply Reply Quote 0
                                • Juriaan
                                  Juriaan Tech Staff @EdJoynson last edited by

                                  @edjoynson

                                  Hi there ! Could you let us know what does not work about the new plugin ?

                                  Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                  Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                  Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                  1 Reply Last reply Reply Quote 0
                                  • mark
                                    mark @EdJoynson last edited by

                                    @edjoynson said:

                                    We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                                     I think this is my bad. I don't the the v0.9.5 version got compiled for Windows.

                                    Please try this download and report back to let me know if it works or doesn't work.

                                    send-pjlink-v0.9.5.zip

                                    Best Wishes,
                                    Mark

                                    Media Artist & Creator of Isadora
                                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                    1 Reply Last reply Reply Quote 0
                                    • mark
                                      mark @EdJoynson last edited by

                                      @edjoynson @DusX @Woalnd and All,

                                      I did not increment the version number of the Windows plugin supplied above. If the build above solves the problem according to @EdJoynson then I will increment the version number for both Mac and Windows versions to ensure everyone knows they've got the working version.

                                      So please confirm if the above download (send-pjlink-v0.9.5.zip) solves the issue for you.

                                      Best Wishes,
                                      Mark

                                      Media Artist & Creator of Isadora
                                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                      1 Reply Last reply Reply Quote 0
                                      • EdJoynson
                                        EdJoynson last edited by

                                        Hi Mark, 

                                        Yes this version appears to fix the issue and is working, thank you for you quick and speedy reply! Its much appreciated.

                                        Ed

                                        Ed
                                        Razer 15, i7 - 9750H, 16gb, 500gb m.2 SSD ,Windows 10.
                                        Surface Pro 5, i7-7660U, 16gb, 1tb SSD, Windows 10.

                                        mark 1 Reply Last reply Reply Quote 1
                                        • mark
                                          mark @EdJoynson last edited by

                                          @edjoynson said:

                                          Yes this version appears to fix the issue and is working, thank you for you quick and speedy reply! Its much appreciated.

                                           Woohoo! I'll update the version number to v0.9.6 to make sure everyone knows if they have this fix. Thanks for the reply to let me know.

                                          Best Wishes,
                                          Mark

                                          Media Artist & Creator of Isadora
                                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                          1 Reply Last reply Reply Quote 1
                                          • mark
                                            mark last edited by

                                            Dear All,

                                            In case you didn't notice, Send PJLink v0.9.6 is on the plugins page. It fixes the problem for Windows users found above.

                                            Best Wishes,
                                            Mark

                                            Media Artist & Creator of Isadora
                                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                            1 Reply Last reply Reply Quote 1
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