• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    [SOLVED] Plugin in folder but not recognized (Windows, OpenNI tracker)

    Troubleshooting and Bug Reports
    install plugins openni plugins windows
    5
    11
    1864
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      autmist last edited by Woland

      Re: [[ANSWERED] Windows plugins installation method?](/topic/6576/answered-windows-plugins-installation-method)

      I have a student working on a Windows machine that has installed the OpenNi tracker plugin, but it is still not recognized by Isadora. We checked her plugin folder from the Help menu, and it shows up there, but she still gets an error when opening a patch using the OpenNI tracker actor.

      She has restarted Isadora multiple times. She has deleted then plugin then added it back, then restarted Isadora.

      She installed the Skeleton Decoder and Skeleton Visualizer at the same time, and she is not getting any errors for those - just the OpenNI Tracker. 

      Any ideas why it might not be recognized or what I can have her look for? (I don't have a windows machine to experiment on and the rest of my students are on Macs, so I'm really at a loss.)

      DusX mark 2 Replies Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @autmist last edited by

        @autmist

        Does it look the same as it does here?
        If you then double click 'OpenNI Tracker.izzyplug' to go into that folder, you should see 'OpenNi Tracker.dll' among other files and folders.

        as shown. I ask because it has happened in the past that users have copied the wrong folder into the plugins folder causing the plugin not to be found.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        A 1 Reply Last reply Reply Quote 0
        • Juriaan
          Juriaan Tech Staff last edited by

          If the above solution doesn't work then try to clear Isadora preferences by following the steps in the Help article.

          https://support.troikatronix.c...

          Please be aware that you need to Quit Isadora, follow the steps above and then restart Isadora. If this still doesn't solve your issue then get in touch with us by creating a Technical support ticket at https://support.troikatronix.c...

          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

          1 Reply Last reply Reply Quote 0
          • mark
            mark @autmist last edited by mark

            @autmist said:

            Any ideas why it might not be recognized or what I can have her look for?

            Well, it's a bit hard to tell because sometimes there can be a system library (DLL) that's missing, though in every case I can think of Isadora should throw up an "missing DLL" dialog message if that's the case.

            Since you brought it up in the Isadora User Group, I need to ask if your student read and followed this part of the READ ME document?

            Windows: Install the Kinect SDK

            To use OpenNI Tracker on Windows, you must install the Kinect v2.0 SDK (software development kit.. This SDK is required if you have a Kinect v2.

            You can currently find the download here:

            https://www.microsoft.com/en-u...

            Some users with Kinect v1 cameras have reported that only the v1.8 SDK worked. We suggest trying the v2.0 SDK first. If you do not see an image from your camera, then try the v1.8 SDK, which you can download here:

            https://www.microsoft.com/en-u...

            If either of those links don't work, simply do a search for kinect v2.0 sdk or kinect v1.8 sdk and you should find a download link at microsoft.com.

            Take note of the part that says "Some users with Kinect v1 cameras have reported that only the v1.8 SDK worked"

            ???

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

            A 1 Reply Last reply Reply Quote 1
            • A
              autmist @mark last edited by

              @mark Yes, I directed her to those instructions to install the Kinect SDK, and we did try the v2.0 and the v1.8.

              The sensor itself would not light up with v2.0 but did with v1.8, so I think we are good on that front, but I'll have her check on these other solutions and will report back!

              @DusX I believe all of that was correct, but I'm now going off of memory as she shared her screen with me, so I'll have her look again. Thanks for the screenshots for reference.

              1 Reply Last reply Reply Quote 0
              • A
                autmist @DusX last edited by

                @dusx

                She is missing the OpenNi Tracker.dll in the plugin folder. We tried downloading the plugin and the SDK again, but still no luck, so I'm not sure how to resolve this.
                She's running Windows 10 Pro, which I see has had some trouble with other dll files, but not seeing specific information about this one.

                mark 1 Reply Last reply Reply Quote 0
                • mark
                  mark @autmist last edited by

                  @autmist said:

                  She is missing the OpenNi Tracker.dll in the plugin folder. We tried downloading the plugin and the SDK again, but still no luck, so I'm not sure how to resolve this.She's running Windows 10 Pro, which I see has had some trouble with other dll files, but not seeing specific information about this one.

                   Oh my goodness! You are right! I am so sorry about this. Somehow, the DLL was not included in the script I used to package these things up. I really apologize for the time and effort this cost you.

                  I've uploaded a fix. Please just go to the OpenNI Tracker add on page and download again. The version number has not changed but now the Windows distribution contains the necessary DLL. I tested it myself this morning with Kinect 1, Kinect 2, and Orbbec Astra and it works.

                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                  1 Reply Last reply Reply Quote 2
                  • R
                    raul last edited by

                    I just happened to find the solution. I have only taken the dll from the current download, but with all the rest of the files from the old plugin (although with the same version as Mark said in the forum). and now it works perfectly. so I suppose that the currently uploaded plugin must have some kind of error. Hope this helps! Thank you very much for your effort!

                    1 Reply Last reply Reply Quote 0
                    • R
                      raul last edited by

                      Good afternoon! I was having the same problem and could not find the solution, using windows 10 and isadora 3.08 usb version, I just downloaded the plugin again, but it gives me a new error when loading, (DLL Load Error = 0000007E). Always when opening isadora. and it keeps telling me that the plugin cannot be loaded. I have tried deleting the isadora preferences, reinstalling isadora again, with both kinect sdks, and even with another computer with isadora 3.07.
                      Thank you so much for your attention!

                      mark 2 Replies Last reply Reply Quote 0
                      • mark
                        mark @raul last edited by mark

                        @raul said:

                        Good afternoon! I was having the same problem and could not find the solution, using windows 10 and isadora 3.08 usb version, I just downloaded the plugin again, but it gives me a new error when loading, (DLL Load Error = 0000007E). Always when opening isadora. and it keeps telling me that the plugin cannot be loaded. I have tried deleting the isadora preferences, reinstalling isadora again, with both kinect sdks, and even with another computer with isadora 3.07.Thank you so much for your attention!

                        That means that some other DLL is missing. Unfortunately the error itself doesn't tell me which one. We'll have to do a bit more research to find out. To ensure you get an answer, please open a ticket so that we can interact with you directly.

                        @DusX - can you prepare a fresh Windows install on which you can try the OpenNI Tracker plugin?

                        Best Wishes,
                        Mark

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                        1 Reply Last reply Reply Quote 0
                        • mark
                          mark @raul last edited by mark

                          @raul said:

                          Good afternoon! I was having the same problem and could not find the solution, using windows 10 and isadora 3.08 usb version, I just downloaded the plugin again, but it gives me a new error when loading, (DLL Load Error = 0000007E). Always when opening isadora. and it keeps telling me that the plugin cannot be loaded. I have tried deleting the isadora preferences, reinstalling isadora again, with both kinect sdks, and even with another computer with isadora 3.07.

                           Dear @raul,

                          I believe I have worked out the problem. When I tested the plugin on a fresh copy of Windows, I got the DLL error too. (I previously had tested on my development machine, which has extra files that allowed the plugin to run without error.)

                          In any case, a new version has been uploaded as of 9:26 am Berlin time (3:26am EDT time) on April 24th. 2021.

                          Please go to the OpenNI Tracker add on page, download the plugin package again (openni-tracker-win-v0.9.8b4.zip), and install the plugins as directed in the READ ME file. (I have not changed the version number, but the contents of the file are different.)

                          When dragging the three plugins to the shortcut, please make sure to replace the existing plugins as directed in the READ ME.

                          Report back here or in the ticket you opened if you have any trouble. I'm sorry for the inconvenience.

                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post