[KNOWN ISSUE - FIXED] Video Ingest issue - Blackmagic and 3.2.2

[DustinBoyle]

Hello Team Troikatronix,

I seem to be experiencing an issue with video input after updating to Isadora 3.2.2 for windows 10.

I had previously been using 3.1.1 for quite some time with a Blackmagic 4K extreme card coupled with a Quad Link Card.  Video Input on all four channels has always worked great, preview in the setup showed as it should; but the 3.2.2 update no longer shows video in the preview window nor in the live scenes.  It seems to recognized both cards as they appear as options to select, but nothing happens when then are selected.  I have rebooted the computer, updated the firmware on both Blackmagic cards and rebooted again.  No luck with video.  

I do have a USB capture card that when selected does show video, I have to set it to windows modern for that to function, and then I only can do one camera at a time instead of four.

I could try and revert back and see it the video is restored, but thought I'd check here first to see if there were other options to try.

This forum has always been fantastic help, thank you for this great software and forum.

[Woland]

@dustinboyle

This is a known issue. For now we suggest reverting to a previous version of Isadora if you need to work with Blackmagic capture devices, but we're planning on getting a fix for this out as soon as possible.

Best wishes,

Woland

[mark_m]

@woland said:

<p>This is a known issue. For now we suggest reverting to a previous version of Isadora if you need to work with Blackmagic capture devices, but we're planning on getting a fix for this out as soon as possible.</p><p>Best wishes,</p><p>Woland</p>

Any update on a fix? I just spent a frustrating hour on this before checking the forum. It's not listed as a known issue in the release notes... I feel it should be!

 

[Woland]

@mark_m said:

Any update on a fix? I just spent a frustrating hour on this before checking the forum. It's not listed as a known issue in the release notes... I feel it should be!

 Our hope is to have a new version out very, very soon. Ryan and I have been testing this and other issues in the beta build intensely trying to get the fix out as quickly as possible.

[mark_m]

@woland said:

For now we suggest reverting to a previous version

 Can you please tell me which is the most recent version that works with Blackmagic hardware?
Does 3.2 work or do I need to go right back to 3.1.1?

Ta

Mark

[Woland]

@mark_m

Try 3.1.1 or 3.0.8f12.

[Woland]

This post is deleted!

[DustinBoyle]

Updated to 3.2.5 today and all is resolved.  Thank you for the continued support.  This software keeps getting better and better.