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    M1.MAC, H264 Movie Player holds first frame.

    Troubleshooting and Bug Reports
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    • O
      opmeyer last edited by

      I have show consisting of 2 scenes that bounce back and forth using the Jump actor. 

      • Scene 1. Picture Player -> Projector. The for trigger Jump +1 in scene 1 is Enter Scene Trigger-> Trigger Delay. 
      • Scene 2. Movie Player H264 20Mbps Variable Bitrate encoding. 1920x1080 25fps. Loop enable OFF. Position Initialise =0. Speed Initialise =1. Optimise Interactive. Loop End Trigger - > Jump -1. 

      The movie is 3m:16sec and after a few hours the movie player will not advance past the first frame.

      1. If this is a known issue can someone please suggest a workaround. Ie different codec, another approach? 
      2. If this is not a known bug let me know and I will upload the file and the computer's hardware spec. 

      This is a 1st gen M1 Mac mini and the only M1 system I have Isadora running on. All the other Macs I have use Intel CPUs.

      Testing is tedious because Movie Player pauses the video eventually after more than 7 hours. 

      O Armando Woland CitizenJoe 4 Replies Last reply Reply Quote 0
      • O
        opmeyer @opmeyer last edited by opmeyer

        @opmeyer Further Info: the M1 MAC MINI systems is running MONTERY and ISADORA 3.2.1. 

        1 Reply Last reply Reply Quote 0
        • Armando
          Armando Beta Gold @opmeyer last edited by

          @opmeyer Have you tried prores codec ?

          Armando Menicacci
          www.studiosit.ca
          MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

          O 1 Reply Last reply Reply Quote 0
          • O
            opmeyer @Armando last edited by opmeyer

            @Armando 

            I have been using Isadora for a very long time and became confident with this simple set-up and H.264 videos. But M1 and Rosetta introduces new hardware to the system I've become used to.

            Is ProResLT what the software authors recommend?

            Is the recommended Movie Player setting for ProRes Interactive or Performance?

            If there are any posts or document with relevant information please post them here. I will update the software today to V3.2.6

            O Paz 2 Replies Last reply Reply Quote 0
            • O
              opmeyer @opmeyer last edited by

              @opmeyer Hi Again, so I checked the system today and made an edit to my first post because the MAC MINI M1 OS VERSION is 12.2 MONTERY and the Isadora Version is 3.2.1

              1 Reply Last reply Reply Quote 0
              • Paz
                Paz Beta Tester @opmeyer last edited by

                Hello @opmeyer , this document found on the TroikaTronix website is useful: https://support.troikatronix.com/support/solutions/articles/13000092349-mixed-format-media-warning 

                HAP, HAPQ, and ProRes codecs are suitable for "modified playback settings" including looping. H264 "is your best choice if playing the video from start to finish at regular (1x) speed".

                I noticed that you said your video loops so I would investigate the HAP / HAPQ / ProRes codecs.

                Additionally, by hovering your mouse over any Actor property, Help information will appear in the Information View located in the bottom right section of the Isadora screen.

                I believe that the "performance" option is the best setting for the Movie Actor's optimize property.

                Hope this is useful,

                Simon

                Simon Powell: Researching Emerging Technologies in Live Performance at University of the Arts London.
                Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 15.1 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 15.1 / Izzy v4.09 /// UK

                O 2 Replies Last reply Reply Quote 0
                • Woland
                  Woland Tech Staff @opmeyer last edited by

                  @opmeyer said:

                  The movie is 3m:16sec and after a few hours the movie player will not advance past the first frame.

                   Does it get frozen with a green bar or a gray bar at the bottom of the Movie Player actor?


                  @opmeyer said:

                  Scene 2. Movie Player H264 20Mbps Variable Bitrate encoding. 1920x1080 25fps. Loop enable OFF. Position Initialise =0. Speed Initialise =1. Optimise Interactive. Loop End Trigger - > Jump -1.

                  Changes I'd suggest:

                  1. Remove the initialization from the 'position' input. It's not needed (the movie will play from the start every time you enter the Scene by default).
                  2. Remove the initialization from the 'speed' input. If you're not changing the speed, it's not needed. (If you are changing the speed, you should not be using h264.mp4, you should use APR.mov or HAP.mov.)
                  3. If you are playing an h264.mp4 at speed 1, you should have the 'optimize' input set to 'performance', not 'interactive'.

                  Try modifying this file instead of using two Scenes: crossfade_picture_and_movie_players_v1-2023-11-15-3.2.6.izz


                  If you want to stick with two Scenes, try these settings for your Movie Player:


                  Best wishes,

                  Woland

                  TroikaTronix Technical Support
                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
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                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                  1 Reply Last reply Reply Quote 1
                  • CitizenJoe
                    CitizenJoe @opmeyer last edited by

                    @opmeyer
                    I don't know if this is helpful, but I have found that when using a Picture Player, if the picture being played is a very large file it seems to result in unpredictable behavior. 

                    @Woland
                    What are the advantages of using your jumpstart methods over using the Visible ON/OFF switch?

                    Cheers,

                    Hugh

                    Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                    Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

                    DusX O 2 Replies Last reply Reply Quote 0
                    • DusX
                      DusX Tech Staff @CitizenJoe last edited by

                      @citizenjoe said:

                      jumpstart methods over using the Visible ON/OFF switch

                       A possible disadvantage of the second method where the Movie ID is changed from zero to the movie that is wanted is that the built in Movie Preload mechanism in Isadora will not work since this mechanism requires the movie ID be sent in movie players as the reference for which movies Isadora should preload.

                      Troikatronix Technical Support

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                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                      1 Reply Last reply Reply Quote 1
                      • O
                        opmeyer @Paz last edited by

                        @paz

                        Thank you for the document. I will treat looping videos as interactive from now on. I always tell people that ProRes HQ is preferred but most still turn up with MP4 and MP4 it has not produced this issue in the past. But now since the issue only appears after 7+ hours I will go to the trouble of conversion to save troubleshooting.

                        1 Reply Last reply Reply Quote 0
                        • O
                          opmeyer @CitizenJoe last edited by

                          @citizenjoe

                          Thank you for the comment. I always ensure that my still pictures are at a suitable video resolution, rather than photographic resolution for the same reasons as you.

                          1 Reply Last reply Reply Quote 0
                          • O
                            opmeyer @Paz last edited by

                            @Paz 

                            The playhead indicator bar on the bottom remained green and does not advance to the next frame(s). This is different to when the player crashes altogether because the bar does not grey out.

                            I have upgraded to V3.2.6 and now using ProResLT and the issue has resolved itself I think. If it re-appears I will post on the thread.

                            1 Reply Last reply Reply Quote 1
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