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    terrible quality of live input with blackmagic

    Troubleshooting and Bug Reports
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    • Z
      zedociel last edited by

      Hello there,

      I have a terrible quality of live video input in isadora. As it is drawing, it's really obvious and unusable. It took me a while but i discovered it's really in isadora the input is this bad.

      I join an image of the video in in isadora, and the same (same material) in madmapper. Look at the difference of quality.

      I tested it on a pc (windows11, rtx3080) and on a macbook pro m3 max late 2023, with two different capture card (decklink duo and decklink 8k pro) and the result is the same.

      Am i missing something hidden in the setup or is there an issue here.

      It's a big problem for me as i can't use this quality of image in the show.


      Isadora 3.2.1/HPOmen/NvidiaRTX3080/Windows11
      RazerBlade15Studioi7/Windows10

      mark_m Armando 2 Replies Last reply Reply Quote 0
      • mark_m
        mark_m @zedociel last edited by Woland

        @zedociel

        Agreed, the quality doesn't look good.

        What camera are you using? What's the resolution?

        And can you post a screenshot of your live capture settings, like this?

        Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
        Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
        PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
        www.natalieinsideout.com

        1 Reply Last reply Reply Quote 1
        • dbini
          dbini last edited by

          like Mark says - check the settings of your Live Capture, but also - check the setup of your default resolution (in preferences) and output resolution (in stage setup and Izzymap) - if everything matches, then it should look great. it will be interesting to find out what's going wrong here...

          John Collingswood
          taikabox.com
          2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
          plus an old iMac and assorted Mac Minis for installations

          1 Reply Last reply Reply Quote 3
          • CitizenJoe
            CitizenJoe last edited by

            Also, in Preferences have a look here and try changing the default resolution to whatever you are outputting, or to the resolution of the image:

            Cheers,

            Hugh

            Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
            Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

            1 Reply Last reply Reply Quote 2
            • Z
              zedociel last edited by

              The picture is straight from another mac (no camera involved).

              As i am troubleshooting it's a straight patch (no effects, no nothing). You can see in the izzymap window it's already terrible...

              On mac it's the same...

              Please help...

              Isadora 3.2.1/HPOmen/NvidiaRTX3080/Windows11
              RazerBlade15Studioi7/Windows10

              mark_m 1 Reply Last reply Reply Quote 0
              • Z
                zedociel last edited by

                Sorry, more screenshots

                Isadora 3.2.1/HPOmen/NvidiaRTX3080/Windows11
                RazerBlade15Studioi7/Windows10

                Woland 1 Reply Last reply Reply Quote 0
                • Woland
                  Woland Tech Staff @zedociel last edited by

                  @zedociel

                  In Isadora Preferences > Video > OpenGL try enabling Full Frame Antialiasing.

                  Also, what is the resolution of the camera you are using?

                  TroikaTronix Technical Support
                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
                  Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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                  Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                  • Armando
                    Armando Beta Gold @zedociel last edited by

                    @zedociel I Blackmagic cameras every day in 4k and everything os and looks great on a mac....

                    Armando Menicacci
                    www.studiosit.ca
                    MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

                    dbini 1 Reply Last reply Reply Quote 0
                    • dbini
                      dbini @Armando last edited by

                      @armando @Woland - OP states that they are not using a camera - i assume it is a HDMI out from another computer, into a capture device.

                      John Collingswood
                      taikabox.com
                      2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
                      plus an old iMac and assorted Mac Minis for installations

                      Armando Woland 2 Replies Last reply Reply Quote 1
                      • mark_m
                        mark_m @zedociel last edited by

                        @zedociel said:

                        The picture is straight from another mac (no camera involved).

                         You could do this in a completely different way by sending the image from one computer to another using NDI, thus eliminating the need for HDMI output / capture cards etc.

                        Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                        Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                        PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                        www.natalieinsideout.com

                        1 Reply Last reply Reply Quote 1
                        • Armando
                          Armando Beta Gold @dbini last edited by

                          @dbini I got that, but as for the capture it should be exactly the same. My card in a sonned usbc cabinet on mac is not the same mine is Decklink quad HDMI

                          Armando Menicacci
                          www.studiosit.ca
                          MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

                          1 Reply Last reply Reply Quote 0
                          • Woland
                            Woland Tech Staff @dbini last edited by

                            @dbini said:

                            @Woland - OP states that they are not using a camera - i assume it is a HDMI out from another computer, into a capture device.

                             One of these days I really should learn how to read... 😅

                            TroikaTronix Technical Support
                            New Support Ticket: https://support.troikatronix.com/support/tickets/new
                            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                            1 Reply Last reply Reply Quote 0
                            • Z
                              zedociel last edited by

                              It's the hdmi output from another mac.

                              Resolution is 1080p60.

                              I tried the three video setup (scale to smallest, largest, default).

                              With or without antialiasing...

                              Anyway, i tried it on a new patch, video in watcher straight to projector, so there should be no scaling nowhere.

                              When i let the mouse on the link, it tells the output from the video in watcher in 1080p60

                              For now, i'm using spout/syphon from madmapper to have the good image quality.

                              Once again, the setup was tested both on mac and pc, with a decklink duo 2 and a decklink 8k pro.

                              Isadora 3.2.1/HPOmen/NvidiaRTX3080/Windows11
                              RazerBlade15Studioi7/Windows10

                              1 Reply Last reply Reply Quote 0
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