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    [ANSWERED] Old version, old mac

    How To... ?
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    • bruno
      bruno last edited by Woland

      Hello I would like to get a new version off izz; I have usb version 2 

      My mac is working with 11.7.10 

      Mac pro rétina 2013

      Proces 2,3 Ghz intel core i7 4 

      16 GO 1600 Mhz DDR3

      intel iris pro 1536 Mo

      What can i get with all that ?

      I had just upgraded to izz 3.0.2 (Usb Key), my usb key is not recognize (no red light) and i can't use it, I would like to find the way to register and pay  the price for this upgrade to using it ...

      Is it possible ?

      Thanks

      Best regards

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @bruno last edited by

        @bruno

        Welcome back to the Isadora community! <3

        As I wrote in response to your other comment, I'd suggest you open a support ticket: https://support.troikatronix.com/support/tickets/new

        You may find these resources helpful as wll:

        • Isadora 3 System Requirements (your computer does meet these requirements)
        • Isadora 4 System Requirements (your computer does meet these requirements)
        • Our article explains how to have multiple versions of Isadora installed on your computer (in case that's something you need).
          • If needed you can download older versions from our Legacy Downloads Page for Isadora.
        • Since you've been away from Isadora for a while, you may want to consult:
          • Our article outlining how Isadora's Stage Setup has changed since Isadora 2
          • Our "Isadora 101" Youtube Playlist (which was made for Isadora 3, but which is still an excellent resource)
          • The Isadora 4 Manual

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        bruno 1 Reply Last reply Reply Quote 1
        • bruno
          bruno @Woland last edited by

          @woland

          Thanks Woland, I get Izz3.0.8, but how can i register my usb key for Izz 3 ?

          Thanks 

          best regards

          Juriaan 1 Reply Last reply Reply Quote 0
          • Juriaan
            Juriaan Tech Staff @bruno last edited by

            @bruno

            Hi there Bruno, 

            Again please reach out to us by creating a new support ticket for this type of matters, so that our licensing team can assist.

            Isadora 3.1.1, Dell XPS 17 9710, Windows 10
            Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
            Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

            bruno 1 Reply Last reply Reply Quote 1
            • bruno
              bruno @Juriaan last edited by

              @juriaan

              Thank you very much, every thing was resolved perfectly.

              Best regards

              Bruno

              1 Reply Last reply Reply Quote 1
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