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    [ANSWERED] Black Magic Intensity Shuttle + Windows 11 + Isadora

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    • mark_m
      mark_m @camilozk last edited by

      @camilozk


      Which one do you have? The USB or the Thunderbolt version? 

      Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
      Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
      PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
      www.natalieinsideout.com

      camilozk 1 Reply Last reply Reply Quote 0
      • camilozk
        camilozk @mark_m last edited by

        @mark_m

        usb

        i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
        i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
        AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

        mark_m 1 Reply Last reply Reply Quote 0
        • mark_m
          mark_m @camilozk last edited by

          @camilozk

          Sorry, I have the thunderbolt version. I'd suggest you plug it into your computer, install the software, and see what happens :-)

          Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
          Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
          PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
          www.natalieinsideout.com

          camilozk Armando 2 Replies Last reply Reply Quote 0
          • camilozk
            camilozk @mark_m last edited by

            @mark_m

            Which Software? I am unsure what to install because I havent seen a list of supported products

            i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
            i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
            AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

            mark_m 1 Reply Last reply Reply Quote 0
            • mark_m
              mark_m @camilozk last edited by

              @camilozk

              Suggest you ask on the Blackmagic Forum here, or search through the posts

              https://forum.blackmagicdesign...

              My recollection of the USB Shuttle was that it was *very* fussy about compatibility with USB chipsets.

              I think you may be flogging a dead horse and would do better just spending the money on something more modern.

              Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
              Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
              PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
              www.natalieinsideout.com

              camilozk 1 Reply Last reply Reply Quote 0
              • camilozk
                camilozk @mark_m last edited by

                @mark_m

                Thank you mark. That is actually the kind of feedback that I am in need of. I think I will try to get rid of it...

                i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
                i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
                AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

                1 Reply Last reply Reply Quote 0
                • Armando
                  Armando Beta Gold @mark_m last edited by

                  @mark_m can you use he thunderbolt version ? I have the same and was never capable to use on an intel or m1 mac with the adaptor from old thundermolt (square male to usbc femmale-mal;e...

                  Armando Menicacci
                  www.studiosit.ca
                  MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

                  mark_m 1 Reply Last reply Reply Quote 0
                  • mark_m
                    mark_m @Armando last edited by

                    @armando

                    The Blackmagic Intensity Shuttle Thunderbolt version works in Windows 10 with a This adapter: Startech TB3 -> TB2 adapter on the NUC in my signature (first computer listed). I can’t remember if it works with the Apple adapter also. Am not in the studio so can’t tell you what version of the Blackmagic software I am running but I’ll check. 

                    It does not work in Windows 11 in the PC Specialist machine in my sig, which has a Thunderbolt 4 connection. Windows doesn’t even see it.

                    I have several Thunderbolt 2 devices which work with computers with TB3 but not computers with Thunderbolt TB4. I haven’t got anything with TB5 to try with!

                    Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                    Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                    PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                    www.natalieinsideout.com

                    1 Reply Last reply Reply Quote 0
                    • DusX
                      DusX Tech Staff last edited by

                      I'm pretty sure I had my Intensity Shuttle USB working on my Win 11 machine. I'll connect it up again to check.

                      Troikatronix Technical Support

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                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                      • DusX
                        DusX Tech Staff @camilozk last edited by

                        @camilozk

                        I just connected the output from my Mac Mini to the HDMI input of the USB BlackMagic Intensity Shuttle, connected to my Windows 11 machine. 
                        I opened BlackMagic Media Express, to find the correct video format. In my case it is 1080p30. I closed Media Express, opened Isadora 4 and setup live capture with the blackmagic drivers, and the correct input format, hit start live capture, and everything worked as expected.

                        So it seems with the current BlackMagic software installed. It is working with Isadora 4 as expected.

                        Troikatronix Technical Support

                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                        camilozk 1 Reply Last reply Reply Quote 0
                        • camilozk
                          camilozk @DusX last edited by

                          @dusx


                          Thank you so much Dusx for taking the time to check this. I will check it as well and come back with feedback

                          i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
                          i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 / GeForce GTX 1060
                          AMD Ryzen 7 5800H / 16Gb Ram / Windows 11 / Radeon Graphics 3.20 GHz

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