• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    [SOLVED] Grapher.dll Warning

    Troubleshooting and Bug Reports
    4
    16
    212
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • mark_m
      mark_m @Woland last edited by mark_m

      @woland

      I installed on my laptop too and got the same warning PLUS warnings for the File Reader, Skeleton Decoder, and Skeleton Visualizer

      I'm not sure it is a harmless warning: if I hadn't read this forum and learned how to fix this, then I'd have to make a manual intervention every time I started Isadora, clicking Quit, or Open Plugin Folder or Continue before the program opened. If I was in, say, a gallery situation where Isadora was set to auto restart then this would be problematic.  Personally, I think it'd be better to sort this out and issue an update so it doesn't happen, and in the meantime add the issue and the solution to the 4.13 release notes.

      Thanks a lot

      Mark (obviously not that Mark)

      Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
      Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
      PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
      www.natalieinsideout.com

      Woland 3 Replies Last reply Reply Quote 1
      • Woland
        Woland Tech Staff @mark_m last edited by Woland

        @mark_m

        All good points, I'll bring this up in a meeting today.

        In the meantime, if anyone else is seeing this and has experienced the issue please let us know. This is the only report we've had so far and knowing whether or not this is a widespread issue would be very helpful.

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        1 Reply Last reply Reply Quote 1
        • Woland
          Woland Tech Staff @mark_m last edited by

          @mark_m said:

          add the issue and the solution to the 4.13 release notes.

           Done

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          1 Reply Last reply Reply Quote 1
          • Woland
            Woland Tech Staff @mark_m last edited by

            @mark_m said:

            If I was in, say, a gallery situation where Isadora was set to auto restart then this would be problematic.

            Thinking about this more, in a gallery situation I'd never update the version of Isadora on a computer while an installation is running, and Isadora doesn't install updates automatically, so it's rather unlikely that this would happen.

            Also any computer that's never had Isadora 2 or 3 installed on it (or never had external plugins put in that folder) wouldn't show this warning since the installer for Isadora 4 includes all the previously external plugins.

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            1 Reply Last reply Reply Quote 0
            • CitizenJoe
              CitizenJoe last edited by

              Just for fun, I installed the new version of Isadora to see if I would have the same result and I did, twice:

              Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
              Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

              CitizenJoe 1 Reply Last reply Reply Quote 0
              • CitizenJoe
                CitizenJoe @CitizenJoe last edited by

                Following your instructions above, I deleted the actors in the folder, restarted Isadora and found that everything worked as expected.

                Cheers,

                Hugh

                Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

                DusX 1 Reply Last reply Reply Quote 1
                • DusX
                  DusX Tech Staff @CitizenJoe last edited by

                  @citizenjoe said:

                  I deleted the actors in the folder,

                   Did you have both the Absolute Value, and 3D Quad Distort actor in the external plugins folder?

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                  • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                  CitizenJoe 1 Reply Last reply Reply Quote 1
                  • CitizenJoe
                    CitizenJoe @DusX last edited by

                    @dusx said:

                    <p>@citizenjoe said:</p> <blockquote>I deleted the actors in the folder,</blockquote> <p> Did you have both the Absolute Value, and 3D Quad Distort actor in the external plugins folder?</p>

                     Yes.

                    Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                    Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

                    DusX 1 Reply Last reply Reply Quote 0
                    • DusX
                      DusX Tech Staff @CitizenJoe last edited by

                      @citizenjoe

                      Thanks, that makes more sense.
                      Why did you have them there?

                      Troikatronix Technical Support

                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                      CitizenJoe 1 Reply Last reply Reply Quote 0
                      • CitizenJoe
                        CitizenJoe @DusX last edited by

                        @dusx said:

                        <p>@citizenjoe</p><p>Why did you have them there?</p>

                         I have no idea! Probably a hangover from 2009? 

                        😆

                        Cheers,

                        Hugh

                        Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                        Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

                        DusX 1 Reply Last reply Reply Quote 0
                        • DusX
                          DusX Tech Staff @CitizenJoe last edited by

                          @citizenjoe

                          Perfect. We have identified the issue. Thank you for the feedback!

                          Troikatronix Technical Support

                          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post