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    Unable to start Isadora with NON "Pete" Free Frame plug-ins

    Troubleshooting and Bug Reports
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    • CitizenJoe
      CitizenJoe last edited by

      It's nice to know I'm special....

      ;-)

      Cheers,

      Hugh

      Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
      Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

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      • DusX
        DusX Tech Staff last edited by

        I have just added many more of my freeframe archive to my freeframe folder.. and after clearing up a few ID conflicts, Isadora opens without error.
        However, If I create the simplest patch (movieplayer + projector) I crash instantly everytime I try to show stage (or force stage)
        I have just submitted a number of crash reports. Hopefully this will help.
        At this point I don't know which plugin is causing the crash since there is no further feedback from Isadora.
        If I have time.. I will remove each individually and retest.
        I know that this shouldn't relate to @CitizenJoe 's problem, if starting clean is still causing the errors, but perhaps it will give some insight.

        Troikatronix Technical Support

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        • CitizenJoe
          CitizenJoe last edited by

          @DusX That's exactly what's happening to me using version f24.

          The newer version crashes on start up.

          Cheers,

          Hugh

          Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
          Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

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          • DusX
            DusX Tech Staff last edited by

            Hmm.
            I am using the latest release.
            and just now tested f24.

            F24, reacts the same.. I can open, load patch, crashes when trying to show stage.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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            • mark
              mark last edited by

              Dear DusX + Citizen Joe,

              OK. So it's not an isolated problem. I will solve this. But first, we need to get you both up to a new version because, to debug the crash reports you're sending on Windows requires that I have an exact snapshot of the source code. I have this for 1.3.1f02, but you're not using that version. (I must have provided it to you along the way somehow, and I didn't take care to make this snapshot because I wasn't ready to put it on the pre-release page.)
              So, I'm going to get 1.3.1f04 out in the next 24-48 hours and then you'll need to do these crashes again for me. I'm sorry for the trouble on that.
              But finally, to be ultra clear:
              1) If the FF plugins in question **are not** in the FreeFrame folder, there is no crash at all, yes?
              2) If the FF plugins in question **are** in the FreeFrame folder, there is a crash, but you're not actually using the FF plugins you added, right?
              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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              • CitizenJoe
                CitizenJoe last edited by

                Hi Mark,

                I must say that there is a certain comfort in not being alone....

                To answer your questions, 1) correct; 2) Isadora crashes on start up, so I can't get any further.

                Thank you,

                Hugh

                Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

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                • DusX
                  DusX Tech Staff last edited by

                  Mark.
                  Yes to both.
                  In my case the crash is only when opening the stage.
                  I just triple checked this, and have it narrowed down to a sub folder of freeframe fx (~90).
                  Isadora will crash if I have the freeframes in the folder when I open Isadora (no errors reported), and even with a blank/new patch show the stage (not a single actor added to the patch)

                  I will send a crash report of the crash with a blank patch in just a moment.

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                  • DusX
                    DusX Tech Staff last edited by

                    I have found that I have 3 freeframe files causing this crash.
                    I have emailed them to Mark for further investigation.

                    I would like to add that in general freeframe is working very well for me.. I even have complex freeframes like Whorld (uses external files to generate visuals) running without any problems.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                    • mark
                      mark last edited by

                      Dear DusX + Citizen Joe,

                      Well, Ryan's FreeFrame plugins work just fine on Windows 7 64-bit. Sigh... the saga continues. I'm working on compiling the new version as we speak. Then I'll be able to take a stab at your crash reports.
                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                      • DusX
                        DusX Tech Staff last edited by

                        I have submitted all the data I can gather.
                        Let me know if anything else will help.

                        Troikatronix Technical Support

                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                        • CitizenJoe
                          CitizenJoe last edited by

                          Hi Mark,

                          I submitted the bug report - sorry it took so long.

                          BUT - you've made some changes I think!  The "continue" option in the report worked a charm and I was able to load Isadora after a fatal crash!  Even those 2 suspect actors loaded and WORKED as they should!! Very exciting.

                          I haven't the opportunity to continue my research tonight, but this is great so far!

                          Thanks,

                          Hugh

                          Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                          Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

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                          • mark
                            mark last edited by

                            Dear Hugh,

                            Well then, we're very close. FreeFrame plugins are supposed to return a code that says FF_UNSUPPORTED when you ask it if it has a feature and that feature is unsupported. Your problem plugins are returning FF_FAIL, which, by the book is the wrong response. I guess I should simply be looking for FF_SUPPORTED, which is what I'm going to do.
                            So I think you'll have everything working in the next version.
                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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