I apologise for starting the fire and running away. Probably not good form! Just a couple of things on and the numerous plate spinnings of the day.
I will look to try Marks and others comments and go through the troubleshooting possibilities.
I am on a college network and have tried both a wired/wireless connection. These, apart from the obvious, have different connotations to the IT system here.
The content continues to reduce in quality over a mixture of set ups. It is nowhere near as bad as the images from Sweden. I have tried this method from Macbook pro's, airs to imacs and the same quality reduction occurs.
I will trial the above methods and come back as soon as possible.
I must add that I think this is a brilliant tool and the possibilities are quite interesting. Please do not take the is as a criticism of people or Isadora. I have always found the advice, guidance and the program to be top notch. Felt I should sure clarify this as often shortened posts on forums can convey a different message.