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    Isadora 1.3.0f25 Windows

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    • ioio
      ioio last edited by

      Isadora not starting for me to...no crash, but nothing happens...
      Win7 64bits
      cpu quadCore
      Ati graphic card
      Qtime 7.6.9

      tried to erase prefs, but nothing works.
      Thanx
      ioio

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      • mark
        mark last edited by

        OK. Of course it works fine for me under Windows 7; but definitely sounds like I fouled up somehow. I'll find a different machine on which to test. I'll remove the download links for now and get back to you all tomorrow. Sorry for the misfire.

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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        • DusX
          DusX Tech Staff last edited by

          I'm too slow.. didn't even get to give it a try.

          Well I'm waiting for the re-release with anticipation.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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          • mark
            mark last edited by

            Ok folks... sorry for the misfire. I'm pretty confident it's all good now. Please try again.

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • keftaparty
              keftaparty last edited by

              It's working for me !

              Thanks !
              Best
              Mehdi

              ...
              Mehdi Toutain-Lopez
              www.toutain-lopez.com

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              • ioio
                ioio last edited by

                Isadora  still not starting for me...no crash, but nothing happens...

                Isadora usb key
                Win7 64bits
                cpu quadCore
                Ati graphic card
                Qtime 7.6.9
                .
                Thanx
                ioio

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                • mark
                  mark last edited by

                  Dear ioio & All,

                  I forgot to mention: if you tried the version that was broken, you prefs are likely corrupt. You will need to manually delete them. You'll find the prefs in these folders:
                  XP: C:\Documents And Settings\USERNAME\Application Data\TroikaTronix Vista/7: C:\Users\USERNAME\AppData\Roaming\TroikaTronix
                  Sorry for all the hassle. 
                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                  • DusX
                    DusX Tech Staff last edited by

                    No luck here Mark.
                    This is my first install of 1.3.0f25

                    the launch graphic appears and then:

                    Problem signature:
                      Problem Event Name:    APPCRASH
                      Application Name:    isadora.exe
                      Application Version:    1.3.0.25
                      Application Timestamp:    5041a056
                      Fault Module Name:    QuickTime.qts
                      Fault Module Version:    7.72.80.56
                      Fault Module Timestamp:    4f8f8aa7
                      Exception Code:    80000003
                      Exception Offset:    00081f20
                      OS Version:    6.1.7601.2.1.0.768.3
                      Locale ID:    4105
                      Additional Information 1:    0a9e
                      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
                      Additional Information 3:    0a9e
                      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

                    I tried removing the prefs just incase, but no luck.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                    • DusX
                      DusX Tech Staff last edited by

                      It looks as if it is reading 'alphatrail.dll' when it fails..
                      I renamed it (different file extension), and now it fails on the next freeframe file "asciiart2.dll"

                      Troikatronix Technical Support

                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                      • DusX
                        DusX Tech Staff last edited by

                        OK, removing my freeframe folder gets it up and running.

                        Troikatronix Technical Support

                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                        • DusX
                          DusX Tech Staff last edited by

                          OK, I can't load my project.. it hangs on loading my main scene. That scene includes freeframe actors that are not loaded now so that may be the issue, however; I was able to load a smaller scene that included a coulple freeframe actors, and it was able to load (the actors did not work as expected).
                          I am now going to un-install and revert to f24

                          Troikatronix Technical Support

                          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                          • LPmode
                            LPmode Beta Silver last edited by

                            works for me upon deleting the prefs file.

                            M1 Max 32GB + ThinkPad P72 64GB Quadro P5200 W10. liviu.stoptime.live

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                            • DusX
                              DusX Tech Staff last edited by

                              OK.. so I decided I would have to try again.

                              I had already re-installed f24. It was working correctly again, and I had done some work in it.
                              I uninstalled f24.
                              Check the pref.. it was clear of f25 files.
                              Installed f25
                              Launched f25, it failed on the first freeframe file.
                              I quit it. Renamed the freeframe folder and re-launched f25
                              F25 opens.
                              I try to open my project file (large file). I get warning about missing freeframe files.
                              I continue.
                              First scene loads, but that is as far a it will go.. the jump to the patch core hangs. (1st scene is just a splash screen really, then jumps to the meat of the project.)

                              I guess figuring our why it won't open with freeframe files when f24 did is whats important here.

                              Troikatronix Technical Support

                              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                              • DusX
                                DusX Tech Staff last edited by

                                this is the error info when I try to close the hanging izzy (hung trying to load the heavy scene):

                                Problem signature:
                                  Problem Event Name:    BEX
                                  Application Name:    isadora.exe
                                  Application Version:    1.3.0.25
                                  Application Timestamp:    5041a056
                                  Fault Module Name:    ntdll.dll
                                  Fault Module Version:    6.1.7601.17725
                                  Fault Module Timestamp:    4ec49b8f
                                  Exception Offset:    000934bf
                                  Exception Code:    c0000409
                                  Exception Data:    00000000
                                  OS Version:    6.1.7601.2.1.0.768.3
                                  Locale ID:    4105
                                  Additional Information 1:    a041
                                  Additional Information 2:    a041a7fc2155ccd7c8c740ce41490040
                                  Additional Information 3:    2cc0
                                  Additional Information 4:    2cc08ef8286f71bdac5340d23d83a700

                                Troikatronix Technical Support

                                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                • mark
                                  mark last edited by

                                  Dear DusX,

                                  Are the freeframe actors the ones that are free from TroikaTronix? Or are they from somewhere else. If they are not copy protected in some way, you could just .zip your entire FreeFrame folder and send it to me so I can try to recreate. You can send the file to mark [[atta]] troikatronix [[dotta]] com
                                  Send the patch that won't open as well.
                                  Best Wishes,
                                  Mark

                                  Media Artist & Creator of Isadora
                                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                  • DusX
                                    DusX Tech Staff last edited by

                                    I have sent off 2 emails to you.

                                    Troikatronix Technical Support

                                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                    • ioio
                                      ioio last edited by

                                      Hi Mark
                                      Isadora  still not starting, (prefs deleted and freeframe uninstalled)
                                      Isadora usb key
                                      Win7 64bits
                                      cpu quadCore
                                      Ati graphic card
                                      Qtime 7.6.9

                                      but it works on my laptop :
                                      Isadora usb key
                                      Win7 64bits
                                      cpu i7
                                      geforce graphic card
                                      Qtime 7.6.9
                                      .
                                      Thanx
                                      ioio

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                                      • mark
                                        mark last edited by

                                        Dear Ioio,

                                        I have gotten behind on following through with several tasks, your crash being one of them. I'll be getting back on these things today and will respond to your emails.
                                        That being said, the fact that it works on your GeForce card and not your ATI would seem to indicate it has something to do with the graphics card.
                                        Best WIshes,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                        • ioio
                                          ioio last edited by

                                          Hi Mark,
                                          one more precision for my problrem with tha "ati pc",
                                          isadora is running in processes (25%cpu and 6692k in memory) but does not appear on screen.
                                          341e2c-tasks.jpg

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                                          • mark
                                            mark last edited by

                                            Dear Ioio,

                                            Kill that process. It will prevent Isadora from starting up. This was a bug in the 1.3.0f25 pre-release version -- are you using 24 now or 25?
                                            Best WIshes,
                                            Mark

                                            Media Artist & Creator of Isadora
                                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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