assurance-tunnel
assurance-tunnel
assurance-tunnel
assurance-tunnel

Isadora Doesn't Open



  • When loading a newly installed 2.0 version Isadora doesn't start.  If I go into task manager it's there and running, but it doesn't actually startup the interface.  I previously had version 3.1f24 (I believe) and it worked fine.  It's only when I wanted to add a blur effect to a 3D particles actor via 3D Renderer that I sought after a version that would allow me to do that.

    I have installed 2.0 - Didn't work, so I uninstalled and restarted.
    I tried every version available for download (installed, tried, failed, uninstalled, restarted each time).

    I have made no significant changes to my computer recently.

    Running Windows 8.1 (with updates)
    NVIDIA GEFORCE GT 2GB
    8GB RAM
    i7
    plenty of free space on HDD

    I want to see some sort of error log, but when I go into Event Viewer there are no events that coincide with Isadora.  Is there another place to look?  How can I try to troubleshoot this? HELP!  (Have a performance on the 25th of September)


  • Tech Staff

    Try deleting Izzy preferences and restarting your machine.



  • Tried and restarted.  Same result.



  • Dug up an old copy of 3.1f24 and that works fine.  From 3.xf25 on same result.


  • Tech Staff

    Hi Callie

    I have picked up your support request in our support system.
    Please respond there.. and I will add your above system specs to the ticket as well.
    thanks


  • I found that if I run the program once or twice that I sometimes have to go into task manager and force quit the Isadora process.  Then it opens up just fine.


Log in to reply
 

Looks like your connection to TroikaTronix Community Forum was lost, please wait while we try to reconnect.