assurance-tunnel
assurance-tunnel
assurance-tunnel
assurance-tunnel

Can't see AC or CI actor list in left hand column of main window



  • On one of my computers I can see the Quartz Composer and Core Video Effects as categories in the Actor menu on the left side of the main window. On another, I can't. If I type "qc" or "ci" into the search bar, they all show up in the list below the Actor categories. How can I make QC and CI categories in the list? (see attached screen shots for what I mean) 12fbc3-screenshot-2015-09-15-12.48.26.png e807af-screenshot-2015-09-15-12.48.17.png


  • Tech Staff

    @jtoenjes

    Can you please tell us more about your OS versions and the exact Isadora versions on both system.

    Best Michel



  • It sounds like one has a Core Video enabled license, or it  might be a demo version.
    It depends what kind of license you have.

    If you prefer to follow up with this via the support team, you can file a support request here: http://troikatronix.com/support/isadora/
    That way we can troubleshoot and check licesne details, machine set ups etc.



  • They show up now...sorry I didn't follow up on this sooner. Maybe just a restart of the machine did the trick?


Log in to reply
 

Looks like your connection to TroikaTronix Community Forum was lost, please wait while we try to reconnect.