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    • craigw
      craigw last edited by

      Hi, my usb liscence still isn't holding. If I don't use the computer for about 30 min. Isadora reverts back to demo mode. Then I have to restart the computer. Do I need a new usb key? This has been ongoing for years. On this computer it doesn't need to use the usb liscence, maybe a standard liscence would work better. Thanks

      Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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      • mark
        mark last edited by

        We're finalizing the Isadora v2.2... the team has the final candidate in their hands and it's looking good. This new version should solve this issue. We hope to post this new build tomorrow barring a surprise bug. If you're need is urgent, contact using the support form and we'll get you this final candidate version.

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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        • craigw
          craigw last edited by

          I'll wait.

          Thanks Mark.

          Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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          • craigw
            craigw last edited by

            Oh, Does v2.2 work better with Black Magic? V2.1 I couldn't use.

            Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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            • Skulpture
              Skulpture Izzy Guru last edited by

              In what way couldn't see it?

              In the Live Input Setting? Or in the Video In watcher?
              Also: what black magic device? 

              Graham Thorne | www.grahamthorne.co.uk
              RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
              RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
              RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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              • craigw
                craigw last edited by

                BM Thunderbolt Ultra Studio Express, I use it as an output. The computer would crash a lot and the output sometimes flickered. Rolled back to v 2.05 and the problems went away.

                Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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                • Woland
                  Woland Tech Staff last edited by

                  @craigw,

                  I once had a similar issue with my USB license reverting to Demo Mode over and over. After running up to the booth to unplug and replug the USB for the third time or so, I noticed the computer was very warm and that Isadora USB was also becoming very warm. I then plugged an external USB hub into the computer and plugged my USB into the hub, rather than plugging it into the computer directly. After that, I did not have the issue again. I'm still convinced it was heat-related, and now I always plug in my USB into any computer I'm using via an external USB hub. Do you have a external USB hub kicking around? Couldn't hurt to try it, right?
                  Best,

                  Woland

                  TroikaTronix Technical Support
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                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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