• Is the latest release of Isadora crashing like crazy for others? I am working on a show that was created in Isadora 2.0 last year and it is crashing with regularity.

  • Tech Staff

    Please submit a support request.

    There are many variables involved in identifying the cause of system instability. 
    It will be much easier for us to help you directly via our online support.

  • Dear @liannemua,

    When you do submit your crash report, if you are on Mac OS X do the following:

    1. In the Finder, choose Go > Go To Folder...
    2. Enter the following text "~/Library/Logs/DiagnosticReports/" (without the quotes)
    3. Find the last few crash reports there and compress them all into a .zip file
    4. Send the .zip file after you submit the initial ticket

    The crash reports are the best tool to find out exactly what's going wrong.