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    [SOLVED] Video Preview Icon doesn't display correctly

    Troubleshooting and Bug Reports
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    • Mikhail
      Mikhail last edited by

      Hi All!

      Does anyone can tell me whats wrong with this file(https://yadi.sk/i/A7fEcZEtrCuAB).
      On screenshot you can see that preview icon shows as White frame. 
      I have a lot files in AIC format(mov container), that i encode into Mov Mjpeg by ffmpeg.
      To convert aic files I used this command line
      ffmpeg.exe -i %1 -f qtrle -vcodec mjpeg  -pix_fmt yuv420p -f mov -b:v %bitrate% mjpeg_%1
      Source AIC files couldn't open by Isadora(I can add to Bin, but they doesn't show anything).
      What's wrong?

      7d7a9e-.png

      Win7, i7(SkyWell), 16GB RAM, SSD, nvidia GTX 1070, Isadora 2.5

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      • Skulpture
        Skulpture Izzy Guru last edited by

        It might just be the poster frame. You can change it - but not sure how on windows.

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
        RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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        • Mikhail
          Mikhail last edited by

          Doesy anyone tell me what exactly wrong with this file. I'm trying to find how to set poster frame, as Skulpture suggest, but i can't find any info about setting poster frame in MOV-files.

          By the way, Explorer icons and other Video programs displays Preview icons properly for these videos. Only Isadora displays it as white frame.
          It is very uncomfortalbe to use white frame. Please help!!!!

          Win7, i7(SkyWell), 16GB RAM, SSD, nvidia GTX 1070, Isadora 2.5

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          • mark
            mark last edited by

            Dear @Mikhail,

            Can you make a tiny movie that you can post here so we can test it, e..g, something < 2mb?
            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • Mikhail
              Mikhail last edited by

              I can't upload even 1Mb file here!

              Here same file on yandex disk https://yadi.sk/i/5P-aMhkJrF4w9

              edcb56-.png

              Win7, i7(SkyWell), 16GB RAM, SSD, nvidia GTX 1070, Isadora 2.5

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              • Mikhail
                Mikhail last edited by

                Hello, mark .

                Can you tell me, did you download sample file, that I send? 
                What's wrong with this file and why Isadora doesn't display icon correctly?

                Thanks in advance.

                Win7, i7(SkyWell), 16GB RAM, SSD, nvidia GTX 1070, Isadora 2.5

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                • DusX
                  DusX Tech Staff last edited by

                  @mark @mikhail

                  I can confirm that loading the example file, a white thumbnail is shown in the Isadora media bin.
                  Also, looking at the file in QT movie inspector, it is listed as: Photo - Jpeg, 720*576, millions of colors, 25 fps 

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                  • Michel
                    Michel Izzy Guru last edited by

                    @Mikhail

                    It's not the file size you cannot upload it's the file type ( there is a upload size limit, but 2mb should not be a problem). If you .zip your files they will be accepted.

                    Best Michel

                    Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                    • mark
                      mark last edited by

                      Dear All,

                      I've reproduced and fixed this bug. The codec is listed with a really strange name in QuickTime Player 7:  Lavc57.20.100 mjpeg -- I have no idea what that is. Anyway, it seems that some movie codecs don't like to draw their poster frame unless the poster frame is the same size as the movie itself. (I was drawing into a much tiny thumbnail sized bitmap, the same size used in the preview window.)
                      Anyway, it's fixed for the next version. @DusX please file a bug report and mark this bug as fixed.
                      Thanks to @Mikhail for discovering this bug.
                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                      • Mikhail
                        Mikhail last edited by

                        Very Thanks, mark!

                        Win7, i7(SkyWell), 16GB RAM, SSD, nvidia GTX 1070, Isadora 2.5

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                        • Skulpture
                          Skulpture Izzy Guru last edited by

                          Good to know. I had a feeling it was the codec when talking to the Tech Team. Strange how certain codecs behave in different ways. :)

                          Graham Thorne | www.grahamthorne.co.uk
                          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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