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    [SOLVED] Windows screen + resolution recognition

    Troubleshooting and Bug Reports
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    • M
      michaeljr last edited by

      I've have issues on the systems that have the Nvidia 750ti cards.. where you have the correct video size set in Windows but Isadora sees a lower resolution 720p and only uses that resolutions portion of the 1080p screen unusable.. I'm on my way to church and will install 2.5 and see if it fixes the problem.. I do not see this problem on my 970 card.

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      • mark_m
        mark_m last edited by

        The false resolution with scaling bug has definitely not been fixed in the last beta :-)

        Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
        Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
        PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
        www.natalieinsideout.com

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        • M
          michaeljr last edited by

          2.5 did not fix my resolution problem 221e6a-isadora_screen_resolution.jpg

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          • mark
            mark last edited by

            Dear Everyone,

            I return to Berlin on Thursday morning, and as soon as I can get at my Windows machine there I will be working on this problem. It is the highest priority.
            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • keftaparty
              keftaparty last edited by

              Hi,

              Just checked on a second machine,
              I'm still getting the same issue,
              The second screen is not recognised by isadora.
              GPU is gtx1080 with updated drivers.
              Best
              Mehdi 

              ...
              Mehdi Toutain-Lopez
              www.toutain-lopez.com

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              • Skulpture
                Skulpture Izzy Guru last edited by

                I wonder if this is something to do with the new GTX 1080 (1070/1060) range?

                @Keftaparty must be one of the first to use one of these with Isadora! *jealous* ;)

                Graham Thorne | www.grahamthorne.co.uk
                RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                • keftaparty
                  keftaparty last edited by

                  Hi Graham,

                  I'm getting the same bug with a gtx750 so...

                  ...
                  Mehdi Toutain-Lopez
                  www.toutain-lopez.com

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                  • Skulpture
                    Skulpture Izzy Guru last edited by

                    Ah ok. It was just a thought. I am sure we will solve this for you.

                    Graham Thorne | www.grahamthorne.co.uk
                    RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                    RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                    RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                    • DusX
                      DusX Tech Staff last edited by

                      I have 3 displays attached and do not suffer this issue.

                      I guess I will start swapping around the adapters etc.. and see if any other configuration causes it.

                      Troikatronix Technical Support

                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                      • keftaparty
                        keftaparty last edited by

                        Hi DusX,

                        I have no adapters, GPU, cable ( short ), monitor.
                        Anyway, the point for me is that the OS sees the monitors, and not isadora...

                        ...
                        Mehdi Toutain-Lopez
                        www.toutain-lopez.com

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                        • DusX
                          DusX Tech Staff last edited by

                          @keftaparty

                          I understand.. I just need to find a way to reproduce it reliably.
                          It seems likely to be OS/Hardware related, in that playing with multiple standard dpi displays I can't reproduce it yet.
                          So, my guess is that something about Windows methods of dealing with highDPI displays is causing Isadora to mess up.

                          Troikatronix Technical Support

                          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                          • keftaparty
                            keftaparty last edited by

                            Hi,

                            So the scaling "tip" is still solving this issue, but... patching window is very hard to read...
                            Best
                            Mehdi

                            ...
                            Mehdi Toutain-Lopez
                            www.toutain-lopez.com

                            1 Reply Last reply Reply Quote 0
                            • mark_m
                              mark_m last edited by

                              I have to agree with Mehdi, when you scale the screen resolution to 100% in order for Isadora to a) see the correct resolution of attached screens and b) output stages to screens it become so very hard to read the patches. It would be great to have this fixed.

                              See next post for screenshots

                              Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                              Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                              PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                              www.natalieinsideout.com

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                              • mark_m
                                mark_m last edited by

                                The first is with Windows set to the "recommended" scaling of 250%. Easy to read and work with.
                                The second is with Windows set to 100%: the scaling necessary for Isadora to a) see the correct resolution of attached screens and b) output stages to screens. Hard on my eyes!


                                c620a5-isadora_win_uhd-screen_250ppercent.png 678541-isadora_win_uhd-screen.png

                                Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                                Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                                PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                                www.natalieinsideout.com

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                                • mark
                                  mark last edited by

                                  Dear @mark_m, @keftaparty, and Everyone,

                                  Yes, this is a bug. You should not have to set the scaling to 100%, so you don't need to post further on this. I've arrived in Berlin this morning and am about to go fetch my Windows machine and start working on it. I'll update you here when I have news.
                                  Best Wishes,
                                  Mark

                                  Media Artist & Creator of Isadora
                                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                  • mark_m
                                    mark_m last edited by

                                    Thanks @mark, hugely appreciate your efforts, and how much you care about we who use Isadora.

                                    Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                                    Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                                    PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                                    www.natalieinsideout.com

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                                    • mark
                                      mark last edited by

                                      @keftaparty & @mark_m

                                      One question about this: I assume you are using laptops with high resolution screens, e.g., like the retina display on the Mac Book Pros. Yes? I guess you wouldn't need to enable the 150% text scaling if that wasn't true, but please verify. If you _are_ using laptops, then how are you attaching two displays to them? Is that just a feature of the laptop you have? (Sadly, I the laptop on which I will test does not have that capability.)
                                      Best Wishes,
                                      Mark

                                      Media Artist & Creator of Isadora
                                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                      • keftaparty
                                        keftaparty last edited by

                                        Hi Mark,

                                        I think any NVidia GPU from 7xxm series support 3 screens.
                                        Most of the time, the laptop's screen + 2 external screens.
                                        I don't know AMD mobile GPUs
                                        I have been wondering if this could be an optimus related thing, but :
                                        I am having this issue not only on my laptop.
                                        I have a workstation with a 4k screen + a 2560x1440 screen, GPU is gtx1080, I'm getting the same issue.
                                        So no optimus...
                                        Best
                                        Mehdi

                                        ...
                                        Mehdi Toutain-Lopez
                                        www.toutain-lopez.com

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                                        • mark_m
                                          mark_m last edited by

                                          Hi Mark @mark On the laptop in my signature it is a high-res screen, retina-like but with 4K (UHD) resolution of 3840 X 2160. I am outputting screen/stage 1 via the laptop's HDMI port to a 1440 X 1050 projector, and screen/stage 2 via HDMI connected to a second 1400 X 1050 projector via the laptop's thunderbolt port and a thunderbolt to HDMI adaptor. If I can help further, or you'd like to remote connect to share my screen, just drop me a PM. Thanks Mark

                                          Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                                          Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                                          PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                                          www.natalieinsideout.com

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                                          • M
                                            michaeljr last edited by

                                            on my home machine.. I have a Nvidia GTX970 both display (monitors) show properly at 1920x1200

                                            on the machine at church, it has a Nvidia GTX750ti

                                            one monitor at 1920x1080p  one 1280x720p projector one 1920x1200p projector.. the 1920x1200p

                                            windows 10.. latest nvidia driver.. no scaling..

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