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    [SOLVED] Windows screen + resolution recognition

    Troubleshooting and Bug Reports
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    • mark_m
      mark_m last edited by

      The first is with Windows set to the "recommended" scaling of 250%. Easy to read and work with.
      The second is with Windows set to 100%: the scaling necessary for Isadora to a) see the correct resolution of attached screens and b) output stages to screens. Hard on my eyes!


      c620a5-isadora_win_uhd-screen_250ppercent.png 678541-isadora_win_uhd-screen.png

      Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
      Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
      PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
      www.natalieinsideout.com

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      • mark
        mark last edited by

        Dear @mark_m, @keftaparty, and Everyone,

        Yes, this is a bug. You should not have to set the scaling to 100%, so you don't need to post further on this. I've arrived in Berlin this morning and am about to go fetch my Windows machine and start working on it. I'll update you here when I have news.
        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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        • mark_m
          mark_m last edited by

          Thanks @mark, hugely appreciate your efforts, and how much you care about we who use Isadora.

          Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
          Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
          PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
          www.natalieinsideout.com

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          • mark
            mark last edited by

            @keftaparty & @mark_m

            One question about this: I assume you are using laptops with high resolution screens, e.g., like the retina display on the Mac Book Pros. Yes? I guess you wouldn't need to enable the 150% text scaling if that wasn't true, but please verify. If you _are_ using laptops, then how are you attaching two displays to them? Is that just a feature of the laptop you have? (Sadly, I the laptop on which I will test does not have that capability.)
            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • keftaparty
              keftaparty last edited by

              Hi Mark,

              I think any NVidia GPU from 7xxm series support 3 screens.
              Most of the time, the laptop's screen + 2 external screens.
              I don't know AMD mobile GPUs
              I have been wondering if this could be an optimus related thing, but :
              I am having this issue not only on my laptop.
              I have a workstation with a 4k screen + a 2560x1440 screen, GPU is gtx1080, I'm getting the same issue.
              So no optimus...
              Best
              Mehdi

              ...
              Mehdi Toutain-Lopez
              www.toutain-lopez.com

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              • mark_m
                mark_m last edited by

                Hi Mark @mark On the laptop in my signature it is a high-res screen, retina-like but with 4K (UHD) resolution of 3840 X 2160. I am outputting screen/stage 1 via the laptop's HDMI port to a 1440 X 1050 projector, and screen/stage 2 via HDMI connected to a second 1400 X 1050 projector via the laptop's thunderbolt port and a thunderbolt to HDMI adaptor. If I can help further, or you'd like to remote connect to share my screen, just drop me a PM. Thanks Mark

                Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                www.natalieinsideout.com

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                • M
                  michaeljr last edited by

                  on my home machine.. I have a Nvidia GTX970 both display (monitors) show properly at 1920x1200

                  on the machine at church, it has a Nvidia GTX750ti

                  one monitor at 1920x1080p  one 1280x720p projector one 1920x1200p projector.. the 1920x1200p

                  windows 10.. latest nvidia driver.. no scaling..

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                  • mark
                    mark last edited by

                    Dear @keftaparty, @mark_m,

                    Thank you for these details. One further question: are you scaling on the main monitor (the 4K/UHD) screen and not on the other displays? Or some combination of scaling on and scaling off the various displays?
                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • mark_m
                      mark_m last edited by

                      @mark, scaling only on the main monitor. It's at 100% on the other displays. HTH, Mark

                      Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
                      Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
                      PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
                      www.natalieinsideout.com

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                      • mark
                        mark last edited by

                        @mark_m - yes that helps. I think that's the source of the issue.

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                        • keftaparty
                          keftaparty last edited by

                          Hi @mark ,

                          The problem occurs when the scaling is on any monitor ( not only the main one).
                          But ! If applying the same scaling on both monitors, the problem gets "solved".
                          I actually have :
                          1 x main monitor 4k that "needs" 150% scaling
                          1 x second monitor QHD that "needs" 100% scaling
                          the second monitor is the "stage"
                          If I scale the second monitor to 150%, witch makes it not comfortable for desktop use, but anyway the goal is to use it as a stage, then isadora is fine, seeing it at the good resolution.
                          that's my 2 cents tryout of this afternoon...
                          Best 
                          Mehdi

                          ...
                          Mehdi Toutain-Lopez
                          www.toutain-lopez.com

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                          • mark
                            mark last edited by

                            Dear All,

                            @keftaparty and @mark_m report that the new beta (2.4.5b04) solves this resolution issue. Please download the update from 
                            http://troikatronix.com/isa25beta
                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                            • M
                              michaeljr last edited by

                              Its' fixed for me.. i have full HD 1920x1200 going!!! thanks Mark..

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