assurance-tunnel
assurance-tunnel
assurance-tunnel
assurance-tunnel

Registered version, but preferences are not saving and can't click into anything other than General



  • We've got a registered version of 2.2.2. The files themselves can be saved and are editable, but the preferences are not working. First, no other preferences can been clicked into besides the General tab that comes up (so we can't assign stages). Second, in attempting to make changes to the general preferences, the only selectable option is Cancel rather than Ok. Anyone seen this issue before? We deleted the old preferences from the computer but it hasn't changed anything.


  • Tech Staff

    You are on Windows or Mac?


  • Tech Staff

    I have never seen this issue before. If you create a support ticket perhaps we can get to the bottom of it. Link is in my signature.