Isadora USB key issue when starting up
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I did submit a big report with this but here is the problem. I just installed 2.2.2 on a brand new Mac Pro running OSC 10.11.6. It gives me an error when it starts and will not accept my USB key registration code. I changed the permissions as suggested in the knowledge base. No go. Here is a copy of the error report:
Automatically Generated Error Information:
Error: !(pathSuccess == true)
File: CHaspKeyDialog.cp
Line: 484
Active Scenes: | Untitled |
**** Please add any further details here! ****
Stack Trace from CHaspKeyDialog.cp:484:
1 IsadoraCore USB 0x00004b7a SendBugReportViaWeb + 3139
2 IsadoraCore USB 0x0024858f UDebugging::AlertSignalAt(unsigned char const*, unsigned char const*, long) + 221
3 IsadoraCore USB 0x00248701 UDebugging::AlertSignalAt(char const*, char const*, long) + 193
4 IsadoraCore USB 0x002a3c81 CHaspKeyDialog::GetHASPRegFileFullPathName() + 197
5 IsadoraCore USB 0x002a3392 CHaspKeyDialog::RegisterHASP() + 1034
6 IsadoraCore USB 0x003321e3 CPPTestApp::ObeyCommand(long, void*) + 2517
7 IsadoraCore USB 0x00219f0d LCommander::ProcessCommand(long, void*) + 67
8 IsadoraCore USB 0x00219f3f LCommander::ObeyCommand(long, void*) + 39
9 IsadoraCore USB 0x0021a437 LDocument::ObeyCommand(long, void*) + 91
10 IsadoraCore USB 0x00375a42 CPPTestDoc::ObeyCommand(long, void*) + 18502
11 IsadoraCore USB 0x00219f0d LCommander::ProcessCommand(long, void*) + 67
12 IsadoraCore USB 0x00219f3f LCommander::ObeyCommand(long, void*) + 39
13 IsadoraCore USB 0x0023a0bc LWindow::ObeyCommand(long, void*) + 56
14 IsadoraCore USB 0x000c852d CThingOwnerWindow::ObeyCommand(long, void*) + 179
15 IsadoraCore USB 0x000c8724 non-virtual thunk to CThingOwnerWindow::ObeyCommand(long, void*) + 36
16 IsadoraCore USB 0x00219f0d LCommander::ProcessCommand(long, void*) + 67
17 IsadoraCore USB 0x00219f3f LCommander::ObeyCommand(long, void*) + 39
18 IsadoraCore USB 0x00219f0d LCommander::ProcessCommand(long, void*) + 67
19 IsadoraCore USB 0x00219f3f LCommander::ObeyCommand(long, void*) + 39
20 IsadoraCore USB 0x0039107d CThingView::ObeyCommand(long, void*) + 1775
21 IsadoraCore USB 0x00394a88 non-virtual thunk to CThingView::ObeyCommand(long, void*) + 36
22 IsadoraCore USB 0x00219f0d LCommander::ProcessCommand(long, void*) + 67
23 IsadoraCore USB 0x002958a6 UCarbonEvents::DoHICommand(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 323
24 IsadoraCore USB 0x0029221f LEventHandlerFunctor::DoEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 31
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I attached two more pix of the errors I get when trying to open 2.2.2 it seems the issue is with the hasp key. Why I run 2.1 there is no problem. Again, running 10.11.6. 8b35ff-hasp-issue.tiff
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Does anyone have any ideas about this?
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You should file a formal bug report with these error messages (see my signature for the link), we can't help you in the forum very efficiently.Best Michel -
Oh I just saw you did sorry. Ignore the above message. Mark has taken your ticket and will respond.Best Michel -
Ok, thanks. One other thing. Our IT department doesn't install OS X from an Apple Install, they install with an image. Don't know if this has anything to do with anything.
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Hey, I fixed it. it had something to do with my icloud account preferences. I couldn't get my icloud account to work, researched that problem and when I fixed that, suddenly my Isadora problem fixed itself. So no need for your help!
Thanks! -
