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    Drop shadows?

    Troubleshooting and Bug Reports
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    • JJHP3
      JJHP3 last edited by

      After looking at all the pages of the site, now my text has drop shadows.

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      • JJHP3
        JJHP3 last edited by

        I tried to insert an image of the shadows, but it didn't seem to work. Try again!

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        • admin
          admin administrators last edited by

          Dear John,

          Please give us your computer type (Mac/Windows/iPad/iPhone/Android/etc), and the type and version of your browser. We will have the programmer look into this.

          Best Wishes,
          Mark

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          • JJHP3
            JJHP3 last edited by

            Here's the information you requested. This happens on my iMac only after clicking on the Exchange page.  Safari browser is 10.0.3. Doesn’t happen on Firefox 50.0.2. OK on iPad 2.
            iMac:
            Screen Shot 2017-03-21 at 9.02.10 AM.png

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            • JJHP3
              JJHP3 last edited by

              Opps, not used to the new forum... here's the computer info:

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                mark 1 Reply Last reply
              • mark
                mark @JJHP3 last edited by

                @JJHP3

                I have passed this on to the programmer who does the web programming. I am unsure if it is a general problem with NodeBB (the new forum software) or with some of the customizations he did. We're looking into it.

                Best Wishes,
                Mark

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                • JJHP3
                  JJHP3 last edited by

                  Thanks Mark

                  I noticed today that, when I'm logged in, my iPad Air (latest iOS etc) shows the same shadows. And the text is very light grey.

                  John

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                    mark 1 Reply Last reply
                  • mark
                    mark last edited by

                    Is anyone else seeing this?

                    Best,
                    Mark

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                      Michel 1 Reply Last reply
                    • Michel
                      Michel Tech Staff @mark last edited by Michel

                      @mark

                      I don't see it on my Mac with Sierra and Safari nor on my iPhone 6s with iOS 10.2.1, the text looks fine. 

                      But there is another problem, I can't really reply on my iPhone. When I hit reply I see the @nameOftheposter as normal but when I put the cursor into the text field and the keyboard appears I don't see @nameOftheposter anymore and also not where the cursor is placed. See attached images before and after placing cursor.

                      Best Michel

                      Before placing cursor.PNG    After placing cursor.PNG

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                      • DusX
                        DusX Tech Staff last edited by

                        no, looks normal to me.

                        Is a non default theme being used?

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                          Skulpture JJHP3 2 Replies Last reply
                        • Skulpture
                          Skulpture Tech Staff @DusX last edited by

                          I can't see this on any of my devices. Weird. 

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                          • JJHP3
                            JJHP3 @DusX last edited by

                            @DusX Yes, I was using "Slate" theme. It was the first setting I changed as I have a very hard time looking at the pink/magenta background. "Slate" didn't make any difference to that, but did affect the text. Default works as it should. Why have the choice if it doesn't work?

                            But thanks for figuring it out.

                            John

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                              Michel 1 Reply Last reply
                            • Michel
                              Michel Tech Staff @JJHP3 last edited by

                              @JJHP3

                              Well you have the choice for the embedded forum part but not for the website itself. The pink is not part of the embedded forum but of the website itself.

                              Best Michel

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                              • mark
                                mark @JJHP3 last edited by

                                @JJHP3

                                Well, there is the possibility for us to offer a different theme that does not include the pink background, but this requires a budget of both time and money. We're trying to maintain a single, unique "look" for the whole website, and the background is part of that story. If enough people feel strongly about this, we can try consider putting the time and money into developing an alternative theme.

                                Best Wishes,
                                Mark

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                                • Skulpture
                                  Skulpture Tech Staff last edited by

                                  I can see the drop shadow now. On google chrome on windows 10. 

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                                  • Skulpture
                                    Skulpture Tech Staff last edited by

                                    See attached. 

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                                    • Skulpture
                                      Skulpture Tech Staff last edited by

                                      I've just spent a bit of time looking at the themes. I think 'Paper' is a nice all rounder and there seems to be no issues with it. 

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