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    lose acces to isadora pref

    Troubleshooting and Bug Reports
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    • C
      celiomenard last edited by

      hi, today i don't have access to isadora pref. the window open well but i can only change pref in general but i can't click ok I could just click cancel. it is impossible to click on "video"or "stage" or other...

      i try to reinstall after clean uninstall with app cleaner and it's the same. Other curious point when i chose "output" "stage setup", i don't have movie on the window stage setup but i have movie on stage and i can edit it.

      isadora usb key 2.5.2 

      yosemite 10.10.5

      MacBook Pro retina 2015 (13)

      Someone have an idea ?

      Thanks a lot.

      Have a nice day.


      Célio

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      • C
        celiomenard last edited by

        I try to create a new session on my mac. 

        With the new one Isadora works well

        On my usual session there is always the same bug...

        I use onyx to clean the Mac , repairs permissions...

        Nothing work...

        I will try new thing.

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        • Skulpture
          Skulpture Beta Platinum last edited by

          Could you attach a screen shot please?

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          • C
            celiomenard last edited by

            ok. I send picture after a new test and when I have good connection (on the train yet)

            Thanks. 

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            • C
              celiomenard last edited by

              4 screen shot

              2 of no working (pref and stage setup) from my usual session

              2 of working well (pref and stage setup) from my new session

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              • C
                celiomenard last edited by

                ok i got it.....

                on the stage setup no working i have "stage preview" 640 X 0 (oh fucking mistake, damned, idiot !!!!!)

                but it's interesting to know that this setting "freeze" the pref window...

                now i can work

                thanks and all the best

                Célio

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                  DusX 1 Reply Last reply
                • Skulpture
                  Skulpture Beta Platinum last edited by

                  Glad you got it working and that by asking for screenshots it accidentally helped!

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                  • DusX
                    DusX Tech Staff @celiomenard last edited by

                    @celiomenard
                    I have entered this into our bug system.
                    Glad you found the issue, and have it working again.

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