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    Black Magic Intensity Pro defaulting off-line in settings

    Troubleshooting and Bug Reports
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    • alex
      alex Beta Tester last edited by

      I'm pulling analog feed from a camcorder via an RCA cable going into the BMIP's 8-Y-in.

      The BMIP input shows up in Live Capture Settings - I select Intensity NTSC/PAL and everything works until I close the  Live Capture Settings window.

      When I reopen the settings the input has switched to Intensity NTSC/PAL : Intensity NTSC/PAL  offline. Selecting the above input setting when selected again works until close.

      See attached pic.

      Work around is to leave the settings window open.

      Thoughts?

      dc10f4-screen-shot-2013-02-03-at-10.36.02-am.png

      www.alexkochprojects.com

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      • P
        PatrickPagano last edited by

        if this is on windows you most likely have a malfunctioning card or a registry error.

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        • alex
          alex Beta Tester last edited by

          Ooops. I tots forgot to add crucial info:

          MacPro 2009 running SL
          Izzy 1.3.0f24

          www.alexkochprojects.com

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          • simon
            simon last edited by

            I have 2 Intensity Pros installed in a 2010 Mac Pro (izzy 1.3.of24) and exactly the same setup on a 2nd Mac Pro and have a similar situation on both although it doesn't stop the card from capturing live input. Once the cards are selected and live capture is started I close the settings window and am able to use the streams from both cards but I leave live capture running... are you start/stopping live capture from with in the patch? When I reopen the settings window it then says that card 1 is offline and I need to select it again. Interestingly the 2nd card (on both machines) doesn't suffer from going offline.

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            • alex
              alex Beta Tester last edited by

              OK, yeah, same error. I do cue starts and stops of the capture and that's where I'm actually losing the feed.

              www.alexkochprojects.com

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              • mark
                mark last edited by

                Please submit this as a bug report. I only have one Blackmagic card, but I'll buy another one and look into this behavior once I return to Berlin on Feb 17th.

                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • Fred
                  Fred last edited by

                  Do you use PAL or NTSC, I have a related problem that the card resets the input to PAL (as the NTSC and PAL inputs are the same virtual input). It does not happen for me when I use the HD inputs, (including using the pre-processing on the BM control panel to upconvert the SD signal to HD).

                  Fred

                  http://www.fredrodrigues.net/
                  https://github.com/fred-dev
                  OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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                  • simon
                    simon last edited by

                    @Fred I'm using PAL but the cards keeps defaulting back to NTSC.

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                    • Fred
                      Fred last edited by

                      Ok, I contacted BM about this and I cannot get a solution. Their biggest market is the US and that is how they leave it.

                      http://www.fredrodrigues.net/
                      https://github.com/fred-dev
                      OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                      Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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