Enttec pro mk2 "offline"

tim_f

Hi,

I am trying to get isadora to communicate with an enttec pro mk2. The enttec is recognised by the dmx pro manager and I can control lights through that app. I downloaded this patch to try and get izzy to talk to the enttec (attached). All I get when I open it is a dialogue box that tells me there is a problem activating the enttec and then when I open the serial port set up that it is offline. It obviously 'sees' the enttec but is not communicating for whatever reason. - have attached screenshots of my error messages.

I have scoured the forum for clues but think I need some generous soul to walk me through it.

I am on windows desktop running Isadora v2.6.1

thanks in advance

tim

DusX

@tim_f the screenshots and Isadora file are missing.

Can you try testing my Enttec user actor? http://dusxproductions.com/blo...

mark_m

Have you closed the DMXPro Manager before opening Isadora?

tim_f

@dusx I don't get an error message when I set up your patch but I also don't get any communication with the enttec. I have made sure that the manager pro is turned off first.

Underneath are the images that got missed from the last post and here is the file I was using that got the errors. Enttec Lanbox MATRIX.izz

...confused

Juriaan

isnt that speed to high ? I never had issues with Enttec dmx usb pro and Izzy. Are you sure your drivers are up to date and that you are using ftdi ?

Are other programs working with the enttec ?

DusX

Yes. It seems the problem is with connecting to the device. As suggested a lower connection speed may be required (I would try 56k).

tim_f

Alright got it up and working. Indeed it was a speed problem.

Thanks for helping out, I am a complete novice at using DMX with izzy but am very much looking forward to our next show and controlling everything from one place!cheers

tim

DusX

one tip. Throttle back the transfer speed. Sending the dmx too fast can negatively affect patch performance.