Enttec pro mk2 "offline"

[tim_f]

Hi,

I am trying to get isadora to communicate with an enttec pro mk2. The enttec is recognised by the dmx pro manager and I can control lights through that app. I downloaded this patch to try and get izzy to talk to the enttec (attached). All I get when I open it is a dialogue box that tells me there is a problem activating the enttec and then when I open the serial port set up that it is offline. It obviously 'sees' the enttec but is not communicating for whatever reason. - have attached screenshots of my error messages.

I have scoured the forum for clues but think I need some generous soul to walk me through it.

I am on windows desktop running Isadora v2.6.1

thanks in advance

tim

[DusX]

@tim_f the screenshots and Isadora file are missing.

Can you try testing my Enttec user actor? http://dusxproductions.com/blo...

[mark_m]

Have you closed the DMXPro Manager before opening Isadora? 

[tim_f]

@dusx I don't get an error message when I set up your patch but I also don't get any communication with the enttec. I have made sure that the manager pro is turned off first. 

Underneath are the images that got missed from the last post and here is the file I was using that got the errors. Enttec Lanbox MATRIX.izz

...confused

[Juriaan]

isnt that speed to high ? I never had issues with Enttec dmx usb pro and Izzy. Are you sure your drivers are up to date and that you are using ftdi ?

Are other programs working with the enttec ?

[DusX]

Yes.  It seems the problem is with connecting to the device. As suggested a lower connection speed may be required (I would try 56k).

[tim_f]

Alright got it up and working. Indeed it was a speed problem.

Thanks for helping out, I am a complete novice at using DMX with izzy but am very much looking forward to our next show and controlling everything from one place!cheers

tim

[DusX]

one tip. Throttle back the transfer speed. Sending the dmx too fast can negatively affect patch performance.