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Issue with Focusrite Scarlett 6i6



  • Hi there,

    We've just bought a Focusrite Scarlett 6i6 to use with Isadora for routing various players on various sound channels. Everything works well except that after a few minutes, Isadora stuck and when we want to change scenes, it active that scene after a while. We use a file with at least 20 scenes. It doesn't do that alway in the same delay, sometime after 5 minutes, sometimes after 10 or 15 mn. Once we unplug the Focusrite, Isadora keep running normaly. I hope I'm clear despite my poor english.

    Any idea ?

    Thank you !


  • Tech Staff

    @hatfab

    It might be best to open a support ticket, since we will need your system specifications. (Link in my signature)

    That said, It sounds like a hardware driver issue, so I would check the manufacturers site for any driver updates.


  • Beta Platinum

    @hatfab said:

    Focusrite Scarlett 6i6

     Hi, I am using a Focusrite Clarett 8 and although I am not having the same issue as you have described, I am having an issue where the sound suddenly reverts to a noise hum after about 15 minutes or so (unpredictable). I have to restart the focusrite device to rectify the issue. I had thought it may be because of the use of ‘Soundflower’ software to route audio files into Isadora for frequency analysis or a latent fault with the focusrite device. I have been using the Clarett 8 for a few years without any incident. The suspect for my situation is the ‘Soundflower’ software, I think.

    If you have a solution for your problem it would be great to have it posted back here.

    Best wishes

    Bonemap



  • @bonemap thank's for the line of analysis but I don't use Soundflower on my system



  • try to install drivers from here http://beta.focusrite.com/

    i got  scarlett 18i20 and before this driver I had a lot of problem with this sound card and w10



  • @maximortal Thanks but I'm on Mac.