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    [SOLVED] Hot linking doesn't work anymore

    Troubleshooting and Bug Reports
    hot linking
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    • kirschkematthias
      kirschkematthias last edited by mark

      hot linking in isadora doesn't work anymore. I switched it many times on an off, but actors doesn't connect anymore. Also inserting actors is not working.

      I remember that it worked some time ago, but when I wanted to show it to a friend, it was gone.

      Is there anybody who has an idea?

      many greetings

      Matthias

      Reply Quote 0
        Michel 1 Reply Last reply
      • Michel
        Michel Tech Staff @kirschkematthias last edited by

        @kirschkematthias

        What version of Isadora are you using and are you on Mac or PC. Only this way we can try to reproduce it.

        Best Michel

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        • kirschkematthias
          kirschkematthias last edited by

          I'm using version 2.6.1

          I have a MacBook Pro 2018 running Mojave, but it also doesn't work on my old MacBook Pro 2010.

          Reply Quote 0
            Michel 1 Reply Last reply
          • Michel
            Michel Tech Staff @kirschkematthias last edited by

            @kirschkematthias

            Is the hot linking activated in the preference settings of Isadora?

            Best Michel

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            • kirschkematthias
              kirschkematthias last edited by

              yes ist's activated. I have tried to deactivate it, restart the app, activated it and restart the app again, but no difference. it's nit working.

              thanks 

              Matthias

              Reply Quote 0
                Michel 1 Reply Last reply
              • A
                Aolis last edited by

                I have found that on machines I install Isadora on cleanly - with no previous version of Isadora on it the hotlinking works. On machines that had/have previous versions of Isadora on it the hotlinking does not work.

                . . . at least that is what I think is going on - regardless - There are certain installs of the most current version of the software that I have that also fail to have working hotlinking regardless of how the preference settings and regardless of if I reinstall the software.

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                • A
                  Aolis last edited by

                  We should both post bug reports

                  We should both post bug reports.

                  Reply Quote 0
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                  • Michel
                    Michel Tech Staff @kirschkematthias last edited by

                    @kirschkematthias @Aolis 

                    Please first delete the preference files and try again: https://support.troikatronix.c...

                    Best Michel

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                    • kirschkematthias
                      kirschkematthias last edited by

                      Deleting old prefs helped. Thanks very much for that tip.

                      Matthias

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