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    Help Needed: Isadora not running

    Troubleshooting and Bug Reports
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    • J
      JamesMajor last edited by

      So I correctly downloaded the free installer and i also downloaded Quick time for Isadora. However when i run Isadora it refuses to open and is ran as a background application in task manager. I have uninstalled and reinstalled everything and I have tried opening it in the file location and running it as an administrator none of which work. Any help would be appreciated. 

      Thanks.

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @JamesMajor last edited by

        @jamesmajor

        Please provide your system details (Platform I assume Windows since you mention Task Manager, Windows OS version, Video card make and model, CPU etc..)
        Have you installed Isadora 2.6.1?
        Have you installed any external/third party plugins, like Freeframes or GLSL?

        That should be enough to give us a starting point.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • Isadora Add-ons: https://troikatronix.com/add-ons/
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

        Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

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        • Skulpture
          Skulpture Izzy Guru last edited by

          @Woland this is one of my students, we spoke about the case via email. 

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
          RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
          RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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          • Woland
            Woland Tech Staff last edited by

            @JamesMajor 

            Could you try this: https://support.troikatronix.c...

            TroikaTronix Technical Support
            New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

            | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

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