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    Isadora get's stuck with only movie players

    Troubleshooting and Bug Reports
    movie player
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    • D
      danielcorbani last edited by

      Hello friends!

      I'm performing an instalation with four videos, each one with its on sound. All videos are just played forward in loop. Still, some times Isadora get's stuck for a few seconds long. I wonder if anyone could help me figure out what is wrong.

      - All four videos are not HD. Two of them are 800x450, the other two are 1024x576. Each of them has its own movie player + projector, with no mix.

      - Videos are rendered as Quicktime ".mov" with no compression.

      - Computer is brand new Windows desktop with Intel i7 (8th generation), 16gb ram, Nvidea Geforce GTX 1060 3Gb plus a SSD HD.

      Thanks in advanced!

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @danielcorbani last edited by

        @danielcorbani
        Please try compressing the video to HAPQ (Q for high quality) and try again. Uncompressed video is very large, and you could be running into hardware issues.ps: you will need to install HAP if you haven't yet. https://github.com/Vidvox/hap-...

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • D
          danielcorbani last edited by

          Thank you!

          I do have Hap intalled, but I though it would only be recommended for large files (are my files considered large?)

          I will try it right now.

          1 Reply Last reply Reply Quote 0
          • D
            danielcorbani last edited by

            Hi, @DusX 

            It got better, but still not 100%. Isadora gets stuck once in a while. I'll try to reduce a little bit the resolution.

            Best regards

            1 Reply Last reply Reply Quote 0
            • Woland
              Woland Tech Staff last edited by

              @danielcorbani said:

              SSD HD

               What SSD? If the transfer rate is slow, you could be running into a bottleneck there during Scene transitions. If each Scene is playing 4 movies, then during the transition your computer has to play 8 movies at once because both Scenes are active.

              Also when is Isadora getting hung up? The same Scene every time, or is it different? If you create a support ticket with the link in my signature and send us your Isadora Patch I can take a look at it and see if it hangs up while running on one of our test machines.

              TroikaTronix Technical Support
              New Support Ticket: https://support.troikatronix.com/support/tickets/new
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              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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