Isadora get's stuck with only movie players

  • Hello friends!

    I'm performing an instalation with four videos, each one with its on sound. All videos are just played forward in loop. Still, some times Isadora get's stuck for a few seconds long. I wonder if anyone could help me figure out what is wrong.

    - All four videos are not HD. Two of them are 800x450, the other two are 1024x576. Each of them has its own movie player + projector, with no mix.

    - Videos are rendered as Quicktime ".mov" with no compression.

    - Computer is brand new Windows desktop with Intel i7 (8th generation), 16gb ram, Nvidea Geforce GTX 1060 3Gb plus a SSD HD.

    Thanks in advanced!

  • Tech Staff

    Please try compressing the video to HAPQ (Q for high quality) and try again. Uncompressed video is very large, and you could be running into hardware you will need to install HAP if you haven't yet.

  • Thank you!

    I do have Hap intalled, but I though it would only be recommended for large files (are my files considered large?)

    I will try it right now.

  • Hi, @DusX 

    It got better, but still not 100%. Isadora gets stuck once in a while. I'll try to reduce a little bit the resolution.

    Best regards

  • Tech Staff

    @danielcorbani said:

    SSD HD

     What SSD? If the transfer rate is slow, you could be running into a bottleneck there during Scene transitions. If each Scene is playing 4 movies, then during the transition your computer has to play 8 movies at once because both Scenes are active.

    Also when is Isadora getting hung up? The same Scene every time, or is it different? If you create a support ticket with the link in my signature and send us your Isadora Patch I can take a look at it and see if it hangs up while running on one of our test machines.