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[TICKET SUBMITTED] Audio glitch



  • any body know why the audio glitches when playing on Video player 

    And how I can help / solve this issue

    We use it in a theatre show  and happened twice tonight on two inserts which have played perfect for a week in show

    No editing has been done on these videos 

    Help

    Tr 742


  • Beta Platinum

    Hi there, please open a new support ticket using the following link :

    https://support.troikatronix.c...

    That will get you the most fast reponse from one of the Isadora Staff members.


    Regarding your issue : With the limited information you give us we really can't help you further. Could you please tell us a bit about your setup, what is the codec of the video, when exactly does it happen (Does it also happen in rehearals for example or not ? Did you update your machine ?)


    With kind regards,

    Juriaan



  • @Juriaan 

    Thanks for help advice. Have contacted support 

    Re this issue 

    Arthur